23 Oct
|
The Crafty Pint
|
Biggera Waters
23 Oct
The Crafty Pint
Biggera Waters
Run The Black Hops Taprooms In Burleigh Heads & Biggera WatersJob
Posted October 15, 2026
After a spell in administration, Black Hops are looking forward again under new owners Tribe.
If you'd like to be part of their new chapter, they're looking to hire taproom managers for their venues in Burleigh Heads and Biggera Waters.
JOB DESCRIPTION: TAPROOM MANAGERSGreat beer. Great people. A venue you're proud to lead.
Born on the Gold Coast, Black Hops is about valuable beer and bringing people together. Our passion for brewing, welcoming hospitality and connection with our community sits at the heart of who we are.
Our venues bring that spirit to life. They're places where locals become regulars, visitors discover their new favourite beer, and a warm welcome matters just as much as what's pouring.
We're recruiting two hands-on Venue Managers, with each role responsible for one Black Hops venue. You'll lead your own venue team and help shape what comes next.
The opportunity
You'll take ownership of the day-to-day running of the venue, creating memorable experiences for our guests and an environment where our people feel supported, valued and proud of their work.
From leading a busy service to developing your team, building local connections and keeping the venue running safely and efficiently, you'll set the standard through your own actions.
What you'll be doing
- Leading the team: Recruit, onboard, coach and support your people, setting clear expectations and recognising great work.
- Creating great guest experiences: Deliver friendly, knowledgeable service and handle feedback with care.
- Running a strong venue: Manage rosters, ordering, stocktakes, cash reconciliation and opening and closing procedures,
keeping service consistent and controlling labour costs and wastage.
- Putting safety into practice: Maintain a safe, clean and organised workplace, encourage people to speak up and follow through on concerns.
- Building community connections: Develop local partnerships and coordinate venue events and functions, from enquiries and bookings through to delivery, giving guests a reason to return.
- Delivering results: Take responsibility for agreed sales targets and operating budgets, monitor venue performance and margins, and report on results and opportunities for improvement.
- Working together: Build strong relationships with brewing, sales and support teams to keep the venue informed, connected and operating smoothly.
What you'll bring
You're an approachable leader who enjoys being on the floor with your team. You can keep a cool head during a busy service, have a constructive conversation when something needs attention, and bring people with you when things change.
You'll also bring:
- Experience managing a hospitality venue, bar or taproom.
- Strong people leadership, rostering and operational skills.
- Commercial awareness, including managing stock, labour costs and venue performance.
- A commitment to responsible service, workplace safety and looking after your team.
- An interest in craft beer and enthusiasm for sharing that knowledge.
- Availability to work across the venue's trading hours, including evenings, weekends and public holidays.
- RSA certification valid in Queensland. RMLV training and Queensland Approved Manager approval will be highly regarded.
Why Black Hops
This is an opportunity to make your mark on a venue with a distinctive identity and a robust connection to its community.
We want a leader who shares our passion for good beer and brings fresh ideas for where we go next – someone who cares about our people, our guests and the details that make a great venue.
We welcome people from different backgrounds and value the experience, perspectives and ideas they bring.
The Crafty Pint is an independent online magazine and resource for anyone interested in craft beer in Australia. We bring an honest, old-fashioned journalistic approach to beer's brave new world, telling stories because they're worth telling, not because someone is paying us to write them.
We believe in authenticity, integrity, enjoyment and love, and hope to play a role in helping good beer, brewed by good people, find its way into the hands of more drinkers.
Black Hops have a new lease on life after being brought out of administration by Tribe, and are...
After a spell in administration, Black Hops are looking forward again under new owners Tribe....
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The Crafty Pint acknowledges the traditional custodians of the land in which we work and live.
We recognise their continuing connection to the land, water and culture.
We pay our respects to their elders past and present.
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