About the Position

We are excited to welcome both a Family Support Practitioner and an Intake Referral Practitioner to our Townsville Intensive Family Support Team.

These roles offer a rewarding opportunity to work holistically with families and individual family members, supporting them to overcome challenges and achieve meaningful, lasting change. Through the delivery of evidence-informed therapeutic interventions, you will play a key role in improving outcomes and wellbeing for children and families.

- Level 4 SCHCADS Award.
- Salary range: $92,287 - $99,295 + Superannuation.
- Family Support Practitioner – Full-time, Government-funded contract opportunity until 30 June 2028 with possible extension.
- Intake Referral Practitioner – Full-time, 12-month backfill contract opportunity.

Key Responsibilities:

- Empower families to succeed by delivering intensive case management and tailored support that addresses complex needs and child protection concerns.
- Create meaningful change by partnering with families to develop goals, build strengths and improve safety and wellbeing outcomes.
- Work collaboratively with key services to connect families with the supports they need and achieve sustainable outcomes.
- Make a lasting impact by strengthening family resilience, community connections and protective factors for children and young people.

Please read the full position description for more information.

About You

- Hold a relevant tertiary qualification (allied health, social work, human services) with skilled registration (if required), and a membership in a professional association (desirable).
- Demonstrate at least two (2) years’ experience providing case-management and therapeutic services to families, caregivers, young people and children in a child protection framework.
- Eligibility to work in Australia (proof of eligibility required), including holding or obtaining required checks (Working with Children Check or professional exemption).




- Current driver’s licence.

About Act for Kids

Act for Kids is a for-purpose organisation that delivers evidence-based support services to children and families who have experienced or are at risk of harm. Our teams are at the heart of everything we do, and we are united by a single purpose to help keep kids safe, heal from trauma and lead happy lives and thrive.

You will have access to:

- Salary packaging up to $15,900 tax free + an additional $2,650 for meals/entertainment.
- Extra leave, including wellbeing days, study, exam, and pet leave.
- Fitness Passport including discounted fitness memberships to a range of facilities for you and your family.
- Access to our Employee Assistance Program including 24/7 counselling and wellbeing portals.
- Ongoing professional development through our annual PD fund and structured support.
- Flexible work arrangements and a team that truly values what you bring.

Make a difference every day in a values-led organisation. We’re more than just a workplace—we’re a community built on shared values: Professional, Ethical, Team, Caring, Courageous, and Collaborative. We’re proud to be recognised for our commitment to inclusion as Inclusive Employer 2023–24 and 2025–26 by the Diversity Council Australia.

How to Apply

Click on ‘Apply Now’ to submit your application. Applications will be reviewed as received, therefore, please apply as soon as possible before the closing date.

Please include:

- Resume
- Cover letter addressing the key responsibilities of the role.

If you require any adjustments or support to participate in the recruitment process equitably, we encourage you to reach out to the contact person below. Your information will be treated confidentially.

We encourage and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all backgrounds and identities.

Contact

For more information, please contact Leisha Zonta (Program Manager): 07 4755 8755 or email [email protected].

Closing Date: 13 November 2026

📌 Family Support Practitioner - Townsville
🏢 Act for Kids
📍 Townsville