ABOUT THE PILLARS

The Pillars is a premium private members' club located in a heritage building at 11 Barrack Street, close to Martin Place in Sydney's central business district. Designed for industry leaders, entrepreneurs, investors and professionals, the club brings together dining and beverage service, private function spaces, meeting and work facilities, wellness amenities and a programme of curated member events within one multi-level city venue.

Hospitality is central to the member experience. The club's food and beverage offering includes daily breakfast and coffee in The Parlour, premium dining and cocktail service in The Great Room, a wine-focused setting in The Wine Room, and private dining, seated functions and standing receptions across spaces such as The Pavilion, The Boardroom and The Front Terrace. The club also hosts a curated programme of member events, including culinary experiences, beverage experiences and themed dining occasions.

POSITION OVERVIEW

The Pillars is seeking a professional and service-focused Waiter to deliver attentive, refined food and beverage service to members and their guests across the club's breakfast, dining, private dining, function and member event services.

The role includes welcoming and seating members and guests, presenting menus and beverage lists, taking accurate orders, and serving food and beverages in accordance with responsible service of alcohol requirements. The Waiter will also process transactions, maintain the presentation of dining and function spaces, and support the smooth running of private functions and events. The position requires strong product knowledge, discretion, effective teamwork and adherence to food safety and work health and safety requirements.





MAIN TASKS AND RESPONSIBILITIES

The duties of the Waiter include, but are not limited to, the following:

•Greet members and their guests courteously, and seat them in line with reservations and the club’s membership and guest procedures.

•Present menus and beverage lists, explain seasonal dishes, daily specials, ingredients and allergens, and recommend wines and cocktails to complement members’ food selections.

•Take accurate food and beverage orders using the point-of-sale (POS) system, relay them promptly to kitchen and bar staff, and communicate notified dietary requirements and food allergies to the kitchen.

•Serve food and beverages across the club’s dining and function spaces, including breakfast and coffee service in The Parlour, dining in The Great Room, private dining in The Boardroom, The Pavilion and The Front Terrace, and curated member events such as culinary and beverage experiences and themed dining occasions.

•Open wine and other bottles, and pour and serve wine, cocktails and other beverages in accordance with responsible service of alcohol requirements.

•Monitor tables throughout service, refilling and replacing glasses, removing empty bottles and used glasses, and responding to requests while respecting the privacy of members holding business meetings and private conversations.

•Clear tables,



return used dishes and cutlery to the kitchen, and reset tables to the club’s presentation standards.

•Set and arrange tables and function spaces for seated dinners, cocktail-style events and standing receptions according to booking requirements and event instructions.

•Process payments using the POS system and cash register and issue receipts following the club’s procedures.

•Participate in pre-shift briefings and service handovers, and coordinate with kitchen and bar teams during peak periods and when functions and regular dining operate at the same time.

•Comply with food safety, hygiene and work health and safety standards, keeping dining, bar and function areas clean and presentable.

•Guide junior floor staff on service standards, grooming expectations and club protocols where required.

QUALIFICATIONS REQUIRED FOR THIS ROLE

•AQF Certificate II or III,

Or

•At least one year of relevant industry experience in lieu of formal qualifications.

In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.

EXPERIENCE AND OTHER REQUIREMENTS

•At least one year of relevant experience in food and beverage service.

•Previous experience in premium or fine dining, hotel, members' club or function service is highly regarded.

•Strong communication and interpersonal skills, with a polished and professional presentation.

•Ability to work efficiently in a quick-paced service environment, including busy dining periods and events.

Salary - AUD $80,000 - $100,000 plus superannuation

Only eligible and short-listed applicants will be considered.

📌 Waiter (Haymarket)
🏢 The Pillarstrading as The Pillars
📍 Haymarket