About Us

JMC Academy is Australia’s leading private college in the Creative Industries, with campuses in Sydney, Melbourne and Brisbane delivering Diploma, Undergraduate and Postgraduate qualifications across a range of creative disciplines. We pride ourselves on providing a supportive and collaborative environment that empowers students to achieve their goals and pursue their passions.

By nurturing, supporting and mentoring students who are dedicated to their craft, we help shape the next generation of creative professionals and industry leaders.

About the Role

The Learning Support Coordinator plays an integral role in supporting student success and ensuring students can access, engage with and thrive in their learning experience at JMC Academy.

Working as part of the Academic Support Team, you will provide tailored support to students with disabilities, medical conditions, neurodivergence and other learning challenges.

You will work closely with students, academic staff, Academic Skills Advisors, Counsellors and external support providers to help students overcome barriers to learning and achieve their academic goals through individualised support, advocacy and collaboration.

This role combines student support, case management, stakeholder engagement and staff education, while contributing to a supportive, inclusive and accessible learning environment across JMC Academy.

The role can be based at either our Sydney or Melbourne campus and is offered as a full-time fixed-term contract, with the potential for extension.

What’s Involved?

- Provide learning support to students with disabilities, medical conditions and diverse learning needs.
- Meet regularly with students on a one-to-one basis to support time management, executive functioning, assignment planning, study skills and navigation of the learning environment.
- Develop, implement and review individual learning support plans and reasonable adjustments.
- Work directly with students to understand learning challenges, identify barriers and support positive academic outcomes.




- Liaise with academic staff, support workers, medical practitioners and external stakeholders to provide coordinated student support.
- Support students experiencing periods of distress, overwhelm or academic difficulty and ensure appropriate referrals are made where required.
- Deliver learning support workshops and academic skills sessions to students individually and in group settings.
- Research, develop and facilitate workshops for students and staff on learning support and inclusive education practices.
- Provide guidance and education to academic staff on neurodiversity, accessibility and inclusive learning strategies.
- Collaborate closely with Academic Skills Advisors, Counsellors and Student Services teams to provide holistic student support.
- Participate in onboarding, orientation, transition and intervention initiatives.
- Maintain accurate case notes, records and relevant documentation.
- Play a key role in building awareness and utilisation of JMC’s learning support programs and services.

Are You Who We’re Looking For?

You will know this role is for you if you:

- Hold a relevant qualification in Education, Psychology, Social Work, Occupational Therapy, Disability, Health, Community Services, Education Support or a related discipline.
- Have experience supporting individuals with diverse learning needs, including neurodivergence, autism, ADHD, learning disabilities, mental health challenges or medical conditions.
- Have experience developing and implementing personalised support plans and reasonable adjustments.




- Possess strong interpersonal skills and the ability to build trust and rapport with students from a wide range of backgrounds.
- Demonstrate the ability to work effectively within multidisciplinary teams and collaborate with internal and external stakeholders.
- Have a passion for inclusive education and student success.
- Can balance empathy and compassion with professional boundaries.
- Possess strong organisational, administrative and case management skills.
- Have a strong understanding of higher education, adult learning environments or student support services.
- Are confident facilitating one-on-one support sessions, workshops and educational initiatives.
- Hold, or are willing to obtain, a current Working with Children Check.
- Demonstrate a clear alignment with JMC Academy’s purpose, vision and values.

Why Join JMC Academy?

At JMC Academy, you’ll join a passionate community of educators, creatives and student support professionals dedicated to helping students reach their full potential.

You’ll have the chance to:

- Make a meaningful impact on students’ educational journeys.
- Advocate for inclusive and accessible education.
- Work alongside a collaborative and supportive team.
- Help shape learning support initiatives across a leading higher education provider.
- Contribute to positive student outcomes and graduate success.
- Be part of an organisation committed to creativity, innovation and student wellbeing.

The Practical Bits

- BASE: Sydney or Melbourne
- REPORTS TO: Associate Dean, Learning and Teaching
- TYPE: Full-Time, Fixed-Term Contract (with potential for extension)
- SALARY: Competitive salary commensurate with experience. We’ll discuss remuneration early in the recruitment process.

What to Send

Please submit:

- Your current CV; and
- A brief Cover Letter outlining your suitability for the role and demonstrating your experience against the key requirements outlined in this advertisement.

For any questions regarding the role, please contact Jami Chowdhury at [email protected].

📌 Learning Support Coordinator (Sydney/Melbourne)
🏢 JMC Pty
📍 Sydney