About the Role
This role works closely with stakeholders across People & Culture, Industrial Relations, Legal, Risk, Finance, Data Analytics and SAP HR to support accurate payroll outcomes, strong governance and continuous improvement.
Key Responsibilities
- Complete investigations and reconciliations of payroll data and information.
- Deliver payroll remediation, reconciliation and investigation activities.
- Investigate and resolve payroll issues raised by current and former colleagues and matters escalated through internal service channels.
- Apply payroll subject matter expertise to support the delivery of payroll remediation outcomes.
- Gather technology and process requirements arising from legislative or business changes.
- Assist with the development of new payroll processes and procedures.
- Review, design and improve payroll processes and systems.
- Deliver payroll related activities in collaboration with internal partners and stakeholders.
- Support alignment between payroll activities, Operational Excellence projects and the wider People & Culture function.
- Work closely with People & Culture teams to support the accuracy of payroll content and provide an exceptional user experience.
- Identify and implement continuous improvement opportunities.
- Maintain a strong focus on risk and compliance and ensure appropriate controls are in place.
- Perform relevant controls, adhere to applicable policies and procedures, and escalate risks, issues or breaches when identified.
Skills/Experience
- Payroll experience within a complex corporate environment.
- Strong experience with SAP or similar systems.
- Strong experience in payroll reconciliations.
- Advanced analytical and problem solving skills.
- Ability to interpret complex information and translate it into accurate outcomes.
- User acceptance testing knowledge and skills.
- Strong computer literacy across Microsoft Office applications, particularly Excel.
- Excellent written and verbal communication and interpersonal skills.
- Ability to influence senior stakeholders.
- Strong time management skills with the ability to manage multiple priorities.
- Ability to work effectively in a fast paced and changing environment.Experience using HR solutions and tools to support HR products, services, processes and strategy.
- Robust focus on operational excellence and customer centric delivery.
- Ability to work autonomously where required.
- Tertiary education in Business, Finance, Computer Science or a related discipline.
DESIRABLE SKILLS
- Financial Services industry experience.
WHO WE ARE
Kirra Services is a leading provider of IT services and recruitment personnel, headquartered in Canberra, ACT. Award-winning winners of the Seek SARA 2025 Small Recruitment Company of the Year, we partner closely with a range of Federal Government agencies and are continuously seeking talented professionals to join our growing team.
Kirra Services is proudly SupplyNation Certified and majority Indigenous-owned. We are committed to creating opportunities for all Australians and strongly encourage Aboriginal and Torres Strait Islander candidates to apply for all roles.