22 Oct
|
Champagne Recruitment
|
North Adelaide
22 Oct
Champagne Recruitment
North Adelaide
Champagne Recruitment is partnering with Her Health to appoint their new Practice Manager. This is a newly created, permanent full-time role is based at their multidisciplinary women’s health clinic in North Adelaide.
This is a senior leadership role for an experienced specialist practice manager who sees opportunities, solves problems and brings people with them. Because the role is new, you’ll have a real hand in shaping how the practice runs: its systems, its processes and the team behind it.
About Her Health
Her Health brings together experienced clinicians across obstetrics, gynaecology, general practice and allied health. The team shares a passion for women’s health and a commitment to connected, compassionate care at every stage of life.
The culture is built on kindness, collaboration, mutual respect and continuous improvement. Clinicians work closely together so patients receive joined-up care in one place.
About the role
You’ll report to the Practice & Operations Director and work closely with them to turn Her Health’s vision into a practice that runs smoothly day to day. You’ll lead the administration team, the PA team and the Midwife Team Leader.
In practical terms, you’ll be:
- Running the practice day to day: workforce planning, rostering, room allocation, inventory, equipment and supplies, so clinicians have what they need when they need it.
- Leading and developing the team: onboarding, training, clear expectations, regular feedback and ongoing development, building a team that feels valued and supported.
- Looking after the patient experience: keeping service welcoming and responsive, and resolving patient feedback,
concerns and complaints with care.
- Overseeing billing and accounts: medical billing, payment processing, Medicare and private health insurance claims, and following up outstanding accounts. You’ll work alongside the practice’s external bookkeepers.
- Keeping things compliant and secure: developing, documenting and reviewing policies, procedures and WHS practices, and supporting governance and risk management.
- Improving how things work: reviewing current processes, spotting the gaps and putting practical, lasting improvements in place.
Success in this role means a practice that runs smoothly, clinicians who feel well supported, accurate billing with outstanding accounts under control, clear and current policies, and a team who feel proud of what they achieve together.
About you
You will bring:
- 3–5 years’ experience managing a medical practice, ideally a specialist practice or similar healthcare service
- Sound knowledge of medical billing, Medicare claiming and financial administration
- A track record of improving workflows, systems and business performance
- Experience developing, implementing and maintaining policies and procedures
- A good understanding of healthcare governance, regulatory compliance and risk management
- Proven people leadership,
and confidence leading a team through change
- Confidence using medical practice management software
It would be advantageous if you also have:
- Experience with Clinic to Cloud and/or Gentu
- A background in women’s health, specialist medical practices or premium healthcare services
- A qualification in practice management, business administration or healthcare administration
- Knowledge of accreditation or billing requirements
Just as importantly, you’ll be someone who:
- Takes ownership, anticipates what’s needed and follows things through
- Asks “how can we do this better?” and then makes it happen
- Leads with kindness and integrity while holding clear standards
- Builds trust and brings people together
- Sees the bigger picture but is happy to roll up your sleeves
- Shares a genuine commitment to women’s health
What’s on offer
- $95,000 – $110,000 base + superannuation
- A permanent full-time role, Monday to Friday
- A senior leadership position you can shape from the ground up
- Reporting directly to the Practice & Operations Director
- A team culture built on kindness, collaboration and mutual respect
- A North Adelaide location
Apply now
If you’re an experienced practice manager who’d love the chance to build something new and make a real difference in women’s health, I’d love to hear from you.
Please apply with your résumé and a short cover letter outlining your relevant experience. Or, for a confidential conversation first, contact Leah Baylis at Champagne Recruitment on 04•• ••• 065.
📌 Practice Manager (North Adelaide)
🏢 Champagne Recruitment
📍 North Adelaide