You'll be part of our onsite tech support team at the festival. Before gates open, you'll set up and test the POS equipment so every stall is ready to trade. During trading, you'll be the go-to person when something isn't working. You'll fix what you can on the spot and pass anything bigger to our remote support team.
Key responsibilities
- Setting up and testing iPads, card readers, printers and network equipment at each stall
- Checking every stallholder is logged in, has the right menu and can take card payments before opening
- Walking the site during trading to fix login, menu, connection, printer and payment issues
- Swapping out faulty devices and keeping track of all equipment
- Passing bigger issues to NOQ's remote support team with clear notes
- Packing down and counting all equipment at the end of the event
About you
- You live in or around Hobart and can get to the event site each day
- You're good with technology and can troubleshoot an iPad,
Wi-Fi or a printer calmly
- You're friendly and patient with busy stallholders who need help fast
- Experience in events, hospitality, retail or IT support is a bonus, but not required
- You're happy on your feet all day, outdoors, in summer festival conditions
About us
NOQ runs iPad-based point-of-sale and payment systems for festivals, stadiums and major events in Australia, the UK, the US and Europe. This summer we're supporting a major food and drink festival in Hobart. We're looking for local people to join our onsite team and keep stallholders trading smoothly.
Benefits
- A competitive day rate plus super – full pay details confirmed at interview
- Paid training before the event
- Versatile shifts that fit around your summer plans
- A behind-the-scenes view of one of Tasmania's biggest summer events