Urban Rest Melbourne is seeking a dedicated Guest Services Agent to join the front office team in a full time role on a rotating roster.
You will welcome guests, manage check-ins and check-outs, handle enquiries, and convert them into direct bookings while offering upsells and ensuring accurate guest accounts.The role requires 1–2 years in front office or guest services within hotels or serviced apartments, familiarity with Guesty or RMS, and a robust, calm communication style.
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📌 Front Desk Guest Services Agent Melbourne Cbd (Australia)
🏢 Urban Rest Pty
📍 Australia
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