About UsG'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards.
Employing more than people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.The RoleWe are seeking a Front Office Receptionist to be the welcoming face of our park.
Your duties include but are not limited to:Providing a high standard of customer serviceProcessing guest check-ins and outsAccurately using the park booking system to make reservations and manage accountsCoordinate with the Housekeeping team to track readiness of accommodationSupply guests information regarding property and local areas of interestCompleting the day-to-day office administrationMaintain excellent relationships with the park teams,



residents and guestsWhat we look forTo be successful in this role you will have:Previous Front Office experience within the hospitality industryPassionate about delivering exceptional Guest experienceProficient computer skills, including knowledge of RMS or comparable Reservation Booking SystemExcellent communication and interpersonal skills.Ability to handle cash transactions accurately.Robust organizational skills and attention to detail.Enthusiastic and positive attitude.Flexibility to work weekends, public holidays, and evenings as needed.Current drivers licence essentialBenefits to YouDiscounted accommodation at over 300 G'day Group holiday parks nationally.Discounts with our G'day Rewards PartnersService recognition awardsAccess to Employee Assistance ProgramInternal promotions and prospects
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📌 Receptionist Victoria
🏢 Discovery Parks
📍 Victoria