Service Advisor – Automotive Repair
Thornleigh Care Automotive Group Pty Limited
Job Description
About the Role
CARe Automotive is looking for an experienced Service Advisor to join our brand-recent repair centre in Thornleigh, opening in November .
This is a key customer‐facing role, acting as the link between customers, Customer CARe, and the workshop to ensure a smooth, well‐coordinated repair journey.
You'll play a hands‐on role in vehicle intake, customer communication, and repair coordination while supporting safety, quality, and production outcomes.
About CARe Automotive




CARe Automotive is a national automotive collision repair business delivering end‐to‐end repair solutions through a network of accredited repair centres.
We partner with insurers, fleet providers, and customers to deliver secure, compliant, and high‐quality repair outcomes — with Customer CARe at the centre of everything we do.
Key Responsibilities
Customer Service
Be a point of contact for CARe customers
Accurately document customer concerns and vehicle condition
Clearly explain repair processes, scope, and timeframes
Maintain ongoing communication with customers and Customer CARe
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