Location: Sydney | Employment type: (Full time / Permanent)Help people find the right path, and enrol them in it.The Fashion Institute (TFI) is a globally connected fashion institute offering accelerated degrees and diplomas in Business, Communications and Media, Digital and Social Media Marketing, and UX Design.
Our students learn from industry leaders, complete real workplace placements, and build networks with various brands.Whitecliffe TFI is looking for a Course Advisor to be the first point of contact for prospective students.
You'll guide people through one of the biggest decisions they'll make, working out their goals, matching them with the right program, and showing them what studying with us can do for their future.This role is part sales, part service.
If you enjoy building trust, having real conversations, and seeing people take the next step in their careers, you'll fit right in.What you'll doConnect with prospective students by phone, email, and live chat, both inbound and outboundUnderstand each person's interests, motivations, and career goals, then recommend the right courseExplain course details, entry requirements, and career outcomes with confidenceManage your pipeline from first enquiry through to enrolment, with timely,



skilled follow-upBuild solid relationships with prospective students and their familiesKeep accurate records in our CRMWork with our marketing, academic, admissions, and compliance teams so students always get accurate, up-to-date informationRepresent Whitecliffe TFI at open days, info sessions, and career expos, presenting to small and large audiencesShare what you're hearing from students (common questions, objections, market trends) to help shape our marketing and programsMeet individual and team enrolment targetsWhat you'll bring2-3+ years in sales, student recruitment, or customer service, ideally in education, training, or a related sectorA proven record of hitting targets and converting leadsStrong consultative selling skills: you listen, uncover needs, and match the right solutionConfident communication and the ability to build rapport quicklySharp attention to detail and good organisationComfort with CRM systems, call logs, and reporting toolsAvailability to work some evenings or weekends during peak recruitment periodsA genuine passion for education, career pathways, and helping people reach their goalsIf this sounds like you and you would like to join the TFI team in Sydney,
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📌 Course Advisor Sydney
🏢 Whitecliffe Institute of Creative Arts and Technology
📍 Sydney