The Team Leader Digital Operations leads the delivery of reliable, secure and customer-focused Information Digital Services across approximately 900 staff and 22 sites. Reporting to the Manager Information Digital Services, the role oversees day-to-day service, infrastructure, cyber security, hardware and systems operations, as well as digital-related financial processes. The position leads a multidisciplinary team and builds strong partnerships with internal stakeholders and external service providers. The role also leads digital-enabled projects and initiatives with organisation-wide impact, providing operational and technical expertise to support strategic priorities and ensure services and projects are delivered in a coordinated, secure and sustainable manner.

About You

You are a confident and pragmatic digital operations leader who can ensure reliable, secure and customer-focused digital services while responding effectively to changing organisational needs. You bring strong operational, technical and people leadership skills, with the ability to manage complex issues, risks, service continuity and organisation-wide digital initiatives. You are a trusted adviser who builds strong relationships with stakeholders, senior leaders and service providers, and can translate operational challenges into practical solutions. You are committed to developing your team, strengthening service maturity and fostering a culture of accountability, collaboration and continuous improvement.

Key Selection Criteria:

- Demonstrated ability to lead and motivate a multidisciplinary team, prioritising work and fostering a strong service, accountability and safety culture.




- Demonstrated ability to provide high-level technical and operational advice, translating complex technology issues into practical business outcomes.
- Proven experience managing complex operational and technical issues, risks and opportunities, with a focus on service resilience and continuous improvement.
- Highly developed communication and stakeholder management skills, with the ability to build relationships, influence outcomes and clearly communicate complex information.
- Demonstrated experience leading organisation-wide digital projects and initiatives, including planning, coordination, financial management and delivery within agreed priorities and resources.
- Demonstrated ability to collaborate across teams, departments and external partners to drive innovation, continuous improvement and effective digital service delivery.

Working for Council

Some of the benefits of working with us include:

- Generous leave entitlements including 3 additional paid days over Christmas
- Flexible ways of working
- Free parking
- Salary sacrificing options

The City of Onkaparinga is committed to a diverse, inclusive, and accessible workplace. We welcome applications from Aboriginal and Torres Strait Islander people and individuals with disabilities. For any adjustments during the recruitment process or on the job, contact [email protected] .

Perks and Advantages

- Flexible ways of working
- 3 additional paid days over Christmas break
- Competitive salary
- Free parking
- Salary sacrificing options
- An expansive health & wellbeing program
- Career development opportunities

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📌 Team Leader Digital Operations (Noarlunga Centre)
🏢 City of Onkaparinga
📍 Noarlunga Centre