Office Manager | Lead a Standout Office Experience

Are you an experienced office or business services professional who thrives on keeping people, processes, and workplaces running at their best?

We're looking for a proactive Business Services Manager to oversee the day-to-day operations of a busy Canberra office. This is a hands-on, wide-ranging role where you'll take ownership of office services, facilities, reception and event coordination, ensuring everything runs efficiently and every client interaction reflects the highest standards.

Working closely with Partners, legal teams and shared services, you'll play a central role in creating a professional, welcoming and well-organised workplace.

What you'll be responsible for

- Overseeing reception and front-of-house services to deliver an outstanding client experience.
- Managing office facilities, premises, maintenance, security and supplier relationships.
- Coordinating internal and external events, meetings, catering and room setups.
- Managing office supplies, travel bookings, expenses and associated financial reporting.
- Supervising reception coverage and maintaining high standards across client-facing areas.
- Liaising with building management,



IT support and internal stakeholders to resolve issues and keep operations running smoothly.

What you'll bring

- Experience in office management, facilities management or business services, ideally within a qualified services environment.
- Robust organisational skills and the ability to juggle competing priorities.
- A proactive, hands-on approach and a genuine commitment to exceptional client service.
- Excellent communication and interpersonal skills, with confidence working with senior stakeholders.
- Strong attention to detail and the ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office and familiarity with legal practice management systems.

At Empire Group, we value diversity and are committed to equitable recruitment. We encourage Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, people with disability, and other underrepresented groups to apply. Our focus is on creating fair, accessible, and culturally safe recruitment processes that genuinely reflect and respect the communities we serve.

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📌 Office Manager | Lead a Standout Office Experience (Canberra)
🏢 empire group
📍 Canberra