Payroll Officers are responsible to process end-to-end payroll accurately and on time across multiple awards, EBAs and agreements, ensuring casual and permanent employees are paid in line with their respective terms, pay/penalties, conditions, and legislative requirements. The purpose of this role is to provide a high level of payroll advice and expertise in a proactive and collaborative manner within the payroll team and with branches, clients, and an external workforce. This includes the ability to interpret EBAs and agreements and updating the payroll system to facilitate automation.
Key responsibilities
Appropriately respond and resolve pay queries from external workforce, clients, and branches
Ensure information provided is accurate and followed up, including incorrect bank or superannuation details
Review new starter information to ensure all information is provided and accurate
Ensure accurate and timely completion of payroll for external casual workforce
Data entry of timesheets or uploading or checking automated timesheets from rostering system
Understand and process workers compensation payments in line with insurance claim make up pays
Assist and support external workforce with questions or concerns relating to pay
Resolving payroll discrepancies and find solutions to eliminate recurrence
Ensure payroll processes and procedures are followed for necessary checks, approvals, and reconciliations to ensure data quality and accuracy
About you
A minimum of 2 years' experience as a payroll officer, High volume environment
Strong knowledge of interpreting Awards, EBAs and Agreements - Core to this role
Experience working with a casualised workforce with timesheets across multiple Awards, EBAs and Agreements
Extensive experience with payroll software - FastTrack360 experience highly regarded
High-level Excel and robust payroll systems capability
Proven problem-solving skills with a solution-based mindset
Ability to prioritise workload, to be organised and manage time effectively
Ability to work independently and collaboratively as part of a team
About us
At Zoom Recruitment, we are committed to supporting professional development of our employees. We offer competitive remuneration with experience and a supportive workplace culture. Our team foster an inclusive and collaborative environment where your contributions are recognised and valued. We encourage applications from all suitable candidates and welcome discussions about how we can support your success in this role