Student Service & Admin Support Officer (Part-Time Position) (Sydney)

Student Service & Admin Support Officer (Part-Time Position) (Sydney)

22 Oct
|
Uniglobalcareers
|
Sydney

22 Oct

Uniglobalcareers

Sydney

Australia — International Student Market

822K inbound students (2024) +10%

1. China 168K

2. India 128K

3. Nepal 57K

4. Vietnam 33K

5. Malaysia 26K

3 international branch campuses in Australia

*Gamma College (Sydney Campus) : Ultimo Campus Location PART-TIME POSITION Thursday to Saturday : Total Weekly 24 hours Working hours: 8:30am – 5:00 pm, including a 30-minute lunch break This position is suited to a person with CRICOS and Counselling experience. The position is to support administration and student services as Gamma College grows.

The successful candidate will be a team player and:

- Aware of handling sensitive information Present in a business-like manner.
- Adaptable and pro-active Have good verbal and written communication skills.
- Well organized Focused on the experience of our students.
- Experience working with Axcelerate platforms.
- Advanced Microsoft office skills Strong attention to detail is a must.
- Minimum 12 months experience in an office environment.
- Experience in an international education environment, especially in an RTO, would be an advantage.
- Fluency in a second language is not essential but highly regarded.

Student Service Tasks and Duties:

- Respond to inquiries from prospective international students and education agents in a professional and effective manner.




- Coordinate student admission documents received from education agents and international students.
- Maintain all the data entries on the Student Management System Handling office tasks Providing scheduling support by booking appointments and preventing scheduling conflicts Screening phone calls and taking messages.
- Sign in, greet and assist visitors.
- Maintain polite and professional communication via phone, e-mail and mail.
- Help maintain student attendance records and files.
- Assist with enrolments, USIs and Student ID’s Identify and report continuous process improvements.
- Assist students as required.
- Assist the campus manager as required.
- Orientation support Support trainers Ordering and restocking stationery, uniforms and office supplies. Monitor and report student tuition fees.
- Admission Support Activities/excursion schedule arrangement.

Academic Support Tasks and Duties:

- Updated the student’s result to Axcelerate.
- Monitoring student’s course progress.
- Send warning letters each term and inform Admission team if enrolment need to cancel.
- Work with Academic Manager and support the assessment upload task.
- Contact student for support lessons.
- Process certificates or Statement for the student.

Finance Support Tasks and Duties:

- Record the student’s payment.
- Monitoring outstanding payment and contact students.

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📌 Student Service & Admin Support Officer (Part-Time Position) (Sydney)
🏢 Uniglobalcareers
📍 Sydney

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