Xpt Software Australia Pty in Melbourne is seeking a seasoned Business Analyst to drive requirements in the Contact Center domain, focusing on Amazon Connect, Sierra.ai, and Sprinklr. The role requires collaboration with business and delivery teams to capture needs and translate them into actionable specs.
You will interact with business and implementation teams to refine requirements and create transparent documentation for communication across project phases.
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📌 Senior Business Analyst - Contact Center & AI Enablement (Melbourne)
🏢 XPT Software Australia Pty
📍 Melbourne
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