Podium Corp Inc in Melbourne is seeking a senior Manager, Support & Operations to own how support work flows across our local and offshore teams and to lead Product Support Specialists in the Philippines and Pakistan from Melbourne.
This is a hands-on, senior role that combines people leadership with operational ownership. You’ll ensure tickets move through triage, escalation and resolution with explicit ownership and aligned CX, Product and Engineering across time zones.
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📌 Senior Support & Operations Manager - Global Teams (Melbourne)
🏢 Podium Corp
📍 Melbourne
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