The purpose of this role is to provide qualified pool servicing, maintenance and customer support to ensure customer pools remain safe, clean and operating efficiently. The Pool Technician is responsible for delivering exceptional customer service while maintaining pool water quality, equipment performance and compliance with all safety requirements.

Key responsibilities

Attend scheduled customer service appointments

Test and balance pool water chemistry, monitoring and adjusting chlorine, pH, alkalinity and other water parameters

Clean, skim, vacuum and brush pools as required

Inspect pumps, filters, chlorinators, heaters and associated equipment

Check filter pressures and operating performance

Inspect pipework, valves and connections for leaks

Perform routine preventative maintenance activities and complete authorised minor repairs and adjustments

Attend customer handovers and orientation sessions, explaining pool operation and water care requirements

Complete service reports following each customer visit, recording water testing results and chemical usage





Maintain service vehicles in a clean and organised condition and monitor chemical, consumable and spare-part inventory levels

Supervisor responsibilities, including pre-beam checks, site inspections and managing pool installations.

About you

Previous experience in pool servicing, pool maintenance, plumbing, trade service or related field preferred

Sound understanding of pool water chemistry and testing procedures

Ability to diagnose and resolve pool equipment issues

Strong customer service and communication skills

Ability to work independently and effectively manage daily schedules

Basic mechanical aptitude and problem-solving skills

Competent computer and mobile device skills

Current unrestricted Driver's Licence

Ability to perform physical work including lifting, carrying, bending and working outdoors in varying weather conditions

Demonstrated commitment to workplace health and safety

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📌 Senior Pool Service Technician/Supervisor (Adelaide)
🏢 Freedom Pools
📍 Adelaide