Client Services Administrator

Salary: $80,000–$100,000 + superannuation

Location: Earlwood, Sydney

Work style: Permanent full-time | Office-based

About Our Client

Our client is an established Sydney accounting and business advisory practice with a history stretching back more than 60 years.

Longstanding, often multi‑generational relationships underpin its work with business owners, private clients and SMEs across varied industries. The team values clear communication, care and consistent professional standards.

Investment in cloud systems, automation and AI supports efficient administration and responsive client service. The practice combines that modern approach with an experienced team and established procedures.

Why This Role

Take on varied practice administration within an established accounting firm, with experienced colleagues around you and responsibility for keeping client matters moving.

Join a seven-person administration team supporting 17 accountants across client communication, document preparation, government agency liaison and follow-ups. The position combines front‑line client service with the detailed coordination that keeps an accounting practice running smoothly.

Clear procedures and modern systems support the work, while initiative and ideas for improving processes are encouraged. This prospect suits someone who enjoys taking ownership, maintaining accurate records and seeing tasks through to completion.

The Role

Support accountants, managers and clients across day‑to‑day practice administration.

Responsibilities

- Acting as a first point of contact for client enquiries
- Providing administrative support to accountants and managers
- Liaising with the ATO, ASIC and other government agencies
- Preparing and lodging ASIC forms
- Assisting with company,



trust and other entity establishments
- Maintaining accurate client records and practice management systems
- Preparing correspondence, documents and electronic signing packs
- Monitoring deadlines and following up outstanding information and actions
- Supporting reception and general office administration
- Communicating effectively across local and offshore teams
- Helping improve administrative processes and workflows

What You’ll Bring

- At least two years’ administration experience in an Australian accounting practice or similar professional services environment
- Experience dealing with the ATO and ASIC
- Clear written and verbal communication, including a professional phone manner
- Strong organisation and confidence managing competing deadlines
- Attention to detail and pride in maintaining complete, accurate records
- Working knowledge of Microsoft Office and cloud-based systems
- Initiative and a reliable approach to follow-ups
- Confidence learning new systems and improving processes
- A collaborative approach to supporting colleagues and clients
- Permanent working rights in Australia

Experience establishing companies, trusts, or other entities will be highly regarded.

What’s On Offer

- $80,000–$100,000 + superannuation
- Permanent full-time, office-based position in Earlwood
- Support from an experienced seven-person administration team
- Varied responsibilities across client service and practice administration
- Clear systems, documented procedures and guidance from colleagues
- Modern cloud platforms and practical exposure to automation and AI
- Autonomy within clear service standards
- Opportunities to contribute ideas and improve processes
- Birthday leave and regular social events
- Long-term opportunity within an established accounting and advisory practice

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📌 Client Services Administrator (Sydney)
🏢 Minchin Recruitment Pty
📍 Sydney