Optus is seeking a Major Incident Manager in NSW, Australia, to own end-to-end facilitation of Priority 1/2 and high-risk incidents across the Optus network. You will coordinate crisis response, manage multi-vendor teams, and provide executive-level reporting to executives and stakeholders.
Role requires 5+ years in telecom network incident management, ITIL certification, and strong communication skills. In office at Macquarie Park with 24/7 rotating roster and flexible working options.
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📌 Lead Major Incident Manager/24/7 Hybrid (Sydney)
🏢 Optus Enterprise
📍 Sydney
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