About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

The Langham, Melbourne enjoys sweeping vistas of the Yarra River and Melbourne skyline. Outstanding location amidst the city’s captivating Arts and Leisure district. A sanctuary nestled on the famous Southbank Promenade. We have on offer, 388 luxury guest rooms and suites, our team of hospitality professionals deliver high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.

Club Lounge Attendant

You will have the opportunity to work within the Front Office department which consists of approximately 60 colleagues. This is an exciting opportunity foryou to grow your hotel skill setin order to build a career with-in The Langham, shall you be determined and dedicated.

These positionsare an integral part of a high performing hotel team, and a key contributor to the hotel's ongoing success.

About the role

Your responsibilities will include:

- Assisting the team to ensure the smooth operation of the Langham Hotel Club whilst maintaining and constantly improving the overall product.
- Thorough knowledge of all foods and beverage items displayed on thebuffet and served in the Lounge, in order to be able to accurately advise guests.
- Provide personalised service to all guests dining and relaxing in the Langham Club.
- Assist the guest entering and exiting the Lounge.




- Confidently make food and beverage recommendations to guests.
- Responsible for pre-service and post-service preparation.
- Check In and Check Out Club Guests

Skills & Experience

For this role, your attributes will be inclusive of the following:

- Aptitude with 5 star guest service
- Previous experience in a similar role, ideallywithin a luxury hotel or similar environment
- Possess competent food & beverage, as well as Front Office skills & knowledge
- Be able to engage with guests comfortably and identify their individual preferences
- Immaculate presentation and grooming
- Excellent communication and interpersonal skills
- Able to work morning, afternoon or evening shifts; across seven days
- Current VIC Responsible Service of Alcohol & Food Handlers & Food Allergens Certificates essential
- Previous experience in a similar role is desired. Flexibility with various shifts is required.

- hotel discounts worldwide
- discount car parking
- uniform provided and laundered
- subsidised staff meals
- opportunities to learn new skills and grow your career

You'll join a team passionate about 'Knowing our Guests and Building Excellent Memories'.

This role has opportunity for growth. We are looking for the 'right' candidate, who leads by example and thrives on teamwork to ensure growth of the department!

EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining and inclusive culture.

HYGIINE AND GROOMING - Naturally in the service industry high standards of personal presentation, hygiene, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.

For more information about the property, please visit:https://www.langhamhotels.com/en/the-langham/melbourne/

#J-18808-Ljbffr

📌 Langham Club Attendant -The Langham, Melbourne
🏢 Chuan
📍 Melbourne