As a receptionist, you will play a key role in creating a positive experience for every patient who visits or contacts our clinic. You will manage appointments, handle administrative tasks, and support our team of physiotherapists, exercise physiologists and Doctors in delivering exceptional patient care. Permanent part-time or casual position available.
Key responsibilities
Greet patients and visitors in a professional and welcoming manner.
Answer phone calls, emails, and online enquiries.
Schedule and manage appointments.
Invoice and process payments.
Manage of patient records ensuring confidentiality at all times.
Assist with health fund claims and billing processes.
Maintain the clean and professional image of the clinic and reception area.
Support clinicians with general administrative duties.
Coordinate incoming and outgoing correspondence.
Able to be flexible and fill in for shifts on occasion
About you
Excellent customer service and communication skills.
A friendly, qualified, and compassionate approach.
Strong organisational and time-management abilities.
High attention to detail and accuracy.
Confidence using computers and appointment booking systems.
Ability to multitask and work effectively in a fast-paced environment.
Previous reception, administration, or customer service experience (essential).
Experience in a healthcare, allied health, or physiotherapy setting (advantageous but not essential).
A supportive and friendly team environment.
Ongoing training and professional development opportunities.
Flexible working arrangements where possible.
Opportunity to make a meaningful difference in patients' healthcare journeys.
Competitive remuneration package negotiable based on experience.
About us
Sportscare Dickson is a friendly and professional physiotherapy clinic dedicated to providing excellence in everything we do.