Working in the valued housekeeping team, reporting to the House Keeping Team Leader, you will be responsible for the cleaning and servicing of apartments and common areas to ensure the presentation of the property meets the highest levels of guest satisfaction. Your day will involve cleaning guest apartments and public areas, responding to guest requests, reporting any maintenance issues and interacting with guests to ensure they have an effortless stay.
Key responsibilities
Cleaning guest apartments and public areas
Responding to guest requests
Reporting any maintenance issues
Interacting with guests to ensure they have an effortless stay
Servicing apartments and common areas to meet guest satisfaction standards
About you
Adaptable approach to work
Great communication and time management skills
High level of personal presentation
Team orientated
Available to work a 7-day rotating roster including Public Holidays
Entitlements to work in Australia
Previous experience in housekeeping is an advantage but not required
About us
Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. Quest Ballarat is a 53-room apartment style property, locally owned and operated, located in the heart of Ballarat.
Provision of a corporate uniform
Staff, family and friends' rates for leisure accommodation with Quest nationally
Onsite car parking
Training provided to ensure Quest brand standards are met