This role leads the NBA’s people strategy and People and Culture team to ensure the NBA attracts, develops, engages and retains a high-performing workforce capable of delivering its statutory and strategic objectives. It provides advice to the Executive Management Group on strategic and operational human resource management.

This is an opportunity for an experienced leader to shape strategy, strengthen organisational performance and influence key business outcomes through a contemporary and effective HR function.

You will partner closely with executives and managers across the NBA, providing trusted advice on complex and sensitive issues while delivering practical, cutting-edge and sustainable solutions.

Success in this role will require strong leadership capability, sound judgement, critical and strategic thinking, and the ability to build trusted relationships with stakeholders at all levels. You will bring experience leading broad HR functions and delivering results in a fast-paced and evolving setting.

You will work alongside dedicated professionals in an environment that values collaboration, innovation and public service. The role offers a diverse and rewarding leadership opportunity with scope to contribute to the capability, wellbeing and resilience of the workforce that supports Australia’s national blood arrangements.

The key duties of the position include:

- Lead the delivery of comprehensive, contemporary and compliant human resource management practices, ensuring the NBA meets its obligations under relevant legislation and APS-wide employment policies and frameworks.
- Implement and maintain contemporary HR policies, strategies and administrative practices that support service delivery and the organisational workforce strategy.




- Provide leadership to the People and Culture team in line with NBA and APS leadership performance requirements, including maintaining a positive, collaborative and productive workplace culture.
- Lead and manage key people strategies in the NBA, including wellbeing, safety, engagement, capability, attraction and retention, ensuring opportunities are leveraged and risks managed.
- Provide authoritative advice on employment and industrial relations matters and manage sensitive and complex performance and conduct issues.
- Lead strategic workforce planning, including inclusion and diversity, capability development, and workforce insights to support informed decision-making.
- Build and maintain productive relationships with senior leadership, colleagues and NBA staff to achieve strategic outcomes and drive organisational success.
- Lead organisational change and continuous improvement initiatives, identifying emerging risks, challenges and opportunities.
- Ensure the effective management of resources, budgets, risks and compliance obligations to deliver agreed outcomes.
- Contribute to organisational leadership, strategic planning and decision-making, promoting a culture of excellence, integrity and accountability across the NBA.

Key Capabilities

- Demonstrated breadth of HR experience across multiple HR domains and technical expertise in one or more HR domains.
- Proven ability to lead an HR function and deliver strategic and operational outcomes, including through the effective use of technology to improve service delivery.




- Ability to provide authoritative advice on complex and sensitive matters and influence decisions at senior levels.
- Strong strategic thinking, sound judgement and the ability to lead organisational change.
- Strong leadership capability, including the proven ability to build organisational capability and develop high-performing teams.
- Resilience and the ability to manage competing priorities in a dynamic environment.
- Excellent stakeholder engagement, communication and relationship management skills, with the ability to build trust and influence outcomes.
- Ability to identify emerging risks, challenges and opportunities, and develop practical, innovative and sustainable solutions.
- Experience managing resources, budgets, risks and compliance obligations to achieve business objectives.

Eligibility

Highly desirable requirements

- Tertiary qualifications in human resources or a related discipline, and/or relevant professional certification, are highly desirable.
- Applicants may also demonstrate equivalent experience appropriate to the position.

Mandatory requirements

- Hold, or be eligible to obtain and maintain, a Baseline security clearance.
- Be an Australian citizen at the time an offer of employment is made.

Getting to know the National Blood Authority

The National Blood Authority (NBA) is an Australian Government statutory agency whose role is to work in a collaborative manner with all Australian governments and blood sector stakeholders to save and improve Australian lives and patient outcomes through a world-class blood supply. For 20 years, the National Blood Authority (NBA) has delivered an uninterrupted supply of blood and blood products to Australians in need under the national blood arrangements.

📌 Director, People and Culture (Canberra)
🏢 National Blood Authority
📍 Canberra