22 Oct
|
H&D Automotive
|
Brisbane
22 Oct
H&D Automotive
Brisbane
H&D; Automotive sells 4x4 performance parts and spares globally from our warehouse in Darra, Brisbane. Most of our customers drive LandCruisers, Patrols and Hilux's, and plenty of them want more power or more reliability out of a 1HD-FTE, 1HZ or TD42. They buy from our web store, over the phone and at the counter. Workshops and dealers buy from us on trade accounts.
About the role
We're hiring a Head of Sales to run and grow our sales operations.
We are an emerging and rapidly growing organisation, (often seeing 45-80% YoY annual growth) with a team of 22 staff.
Every time we grow, a department suffers. Up until recently, it was dispatch and warehouse , now that's sorted, it's our sales department.
Sales (nor the people in it) are the issue. It's the resources to tend to the volume with adequate service, managing replies to emails, picking up the phone, completing quotations, stuff like that.
A successful applicant is not above the day to day tasks above, but resource management and hiring will be included in this role. If you find yourself getting tied up in day to day tasks, success looks like filling that with a recent staff member, for example. This role entitles you to seek that out if required.
We are a tech heavy business, with in house tech developers that can build key software to cater to increasing demand. Implementation of improved systems, updates to processes can and do happen same day. What we need,
is someone to lead the team, set the standard and stay on top of it.
Key responsibilities
Set targets for each salesperson, track them weekly, and coach whoever's behind
Delegate the team so phones, counter and online enquiries are covered 8am to 5pm
Win new trade accounts with Brisbane workshops and fitters, and grow the ones we have
Take the escalated quotes, complaints and warranty claims
Work with dispatch and our Head of Operations so orders go out right the first time
Set pricing and promos with the Director, and pass on what customers keep asking for that we don't stock
Report each week on sales, margin and open quotes
About you
3+ years selling automotive parts. 4x4 or diesel performance is a big plus
You've led a sales team before, or you're the senior salesperson everyone already goes to and you're ready to run it
Enough mechanical knowledge to talk fitment with a workshop owner without bluffing
Comfortable in a CRM, an inventory system and an online store
Good with numbers.
A current driver licence and full working rights in Australia
We're a small business. Your decisions stick, and you'll see them in the numbers within weeks. Some days you'll also be doing work that isn't on the list above.
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📌 Head of Sales, 4x4 Performance Parts (Brisbane)
🏢 H&D Automotive
📍 Brisbane