THE ROLE

The Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and plays a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.

Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.

Housing Service Officers at Classification 1 are developing competencies in order to progress to a Housing Services Officer Classification 2 at the point when they are fully competent across the core assigned housing functions.

ACCOUNTABILITIES INCLUDE

- Perform routine housing functions, including providing advice,



from a range of established policy, procedures and standards.
- Assist in making appropriate referrals to internal or external support service providers in order to assist clients with their housing needs.
- Undertake supervised home visits as required.

Please open the position description to read more.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

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📌 Housing Services Officer (Wyuna)
🏢 Victorian Government - Department of Families, Fairness, and Housing
📍 Wyuna