Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

WHY THIS ROLE MATTERS

The Salvation Army (Salvos) is one of Australia's largest and most-loved charities, committed to transforming lives through practical support, connection, and hope. Across the Norwest Region, our Hope Markets provide vital food relief and community support to individuals and families experiencing hardship. Through food rescue partnerships, community engagement initiatives, and volunteer-driven programs, our Hope Markets create pathways for connection, dignity, and support while reducing food insecurity across the communities we serve.

ABOUT THE ROLE

As the Food Relief Operations Manager, this is your opportunity to lead the operational delivery of The Salvation Army's Hope Markets across the Norwest Region. You will oversee the regional food supply chain, warehouse operations, logistics network, volunteer workforce, and community food programs to ensure the safe, efficient, and equitable distribution of food assistance. Reporting to the Corps Officer, this is a full-time, maximum term role for 12 months based in Norwest NSW. This role is classified under the SCHADS Award Level 4.

HOW YOU WILL MAKE AN IMPACT

Lead and coordinate warehouse operations, inventory management, centralised hamper production, and regional distribution logistics. Build and maintain partnerships with supermarkets, Foodbank, donors, and community organisations to ensure sustainable food supply outcomes. Recruit, lead, train, and support a volunteer workforce across Hope Market locations throughout the Norwest Region. Ensure compliance with food safety, transport, warehouse operations, vehicle maintenance, and Work Health & Safety requirements. Coordinate Christmas Cheer operations and contribute to the development of new community initiatives and food assistance programs. Monitor data reporting, membership systems, fleet operations, and community engagement activities to support effective service delivery.

WHAT YOU WILL BRING

Relevant qualifications in Community Services, Social Work, Logistics, Operations Management, or a related discipline, or equivalent industry experience. Demonstrated experience managing operations, logistics,



community programs, warehouse environments, or food relief services. Experience building relationships with community stakeholders, donors, volunteers, and external partners. Proven ability to lead, motivate, and develop volunteer teams within a community or not-for-profit environment. Strong organisational, problem-solving, and decision-making skills with the ability to manage multiple priorities. A commitment to providing excellent customer service and supporting vulnerable individuals and families within the community.

WHAT WE OFFER

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
- Generous Paid Parental Leave for primary (12 weeks) and secondary carers.
- Purchased Leave Scheme (up to 8 weeks annually).
- 5 days paid leave each year to experience working in other TSA programs or activities.
- Access to EAP and health & wellbeing initiatives including Fitness Passport.
- Ongoing training and development opportunities.
- Rewarding and purpose-driven work that creates positive outcomes for individuals, families, and communities.

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief that drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national hardship, the Salvos are always there providing support, safety, community, and opportunity.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work setting and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion,



Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

MISSION, VISION & VALUES

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

WHY WORK WITH THE SALVOS?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing valuable that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

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📌 Food Relief Operations Manager (Sydney)
🏢 The Salvation Army
📍 Sydney