SC1 Demonstrated experience providing first-line IT and AV support in a school, education or similar environment, including troubleshooting hardware, software and network issues.
SC2 Demonstrated technical knowledge of end-user devices, Microsoft 365, networking and IP-based AV systems, including the ability to install, configure and maintain equipment.
SC6 Demonstrated ability to troubleshoot and solve problems in non-standard environments.
Reporting to the IT Manager, and working alongside two other members of the IT Team, the role is responsible for the day-to-day support, maintenance and installation of the school's IT and audio-visual systems.
The technician must be able to work independently on routine tasks, manage competing priorities and escal… The role suits someone with relevant AV and IT qualifications and/or experience,
solid organisational skills and a service-focused approach.
The responsibilities below describe the major duties of the role. Other duties of a similar nature and level may be required. Duties may change over time due to new legislation, technology or policy, and training will be provided where needed.
Attendance requirement for this position is fulltime, Monday to Friday.
Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.
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📌 AV and IT Support Technician (Melbourne)
🏢 Victorian Government
📍 Melbourne
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