What Operations Team Lead Jobs are in Cairns

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Coral Expeditions is Australia’s pioneering cruise line. We specialise in a unique style of immersive adventures by small expedition ship. For four decades, Coral has operated with a single purpose – to take small groups of likeminded explorers to remote places with expert guidance and warm Australian hospitality. We offer a wide range of domestic and international destinations. Coral is part of the NRMA Group, a member-owned brand that also operates NRMA Parks & Resorts, SIXT car rental, NRMA Electric Vehicle charging network and various marine businesses.

Job Description

We are seeking an experienced and inspiring leader to join our shoreside operations team as Expedition Operations Manager. This Head of Department operational leadership role responsible for leading, developing and supporting our expedition teams across the fleet while ensuring exceptional guest experiences, strong safety outcomes and operational consistency.

Reporting to the Strategic Operations Manager – Hospitality and Expeditions, this role provides operational leadership across all expedition operations and directly supports a large and diverse workforce including Expedition Leaders,



Assistant Expedition Leaders, Expedition Operations Executives, Expedition Crew, Dive Teams, Guest Lecturers and Special Hosts.

This position plays a critical role in shaping the future of Coral Expeditions' expedition experience by driving workforce capability, operational standards, safety performance, succession planning, guest experience outcomes and continuous improvement initiatives across the fleet.

What You’ll Do

- Join a friendly, professional, supportive team setting.
- Career growth in a progressive and expanding Australian company wo lead the way in expedition travel.
- The opportunity to work and travel to amazing destinations with inspiring products.

Leadership & Operations

- Lead expedition operations across the fleet, ensuring safe, consistent and high-quality delivery of expedition experiences.
- Develop and maintain operational standards, procedures and service frameworks.
- Conduct vessel visits, operational reviews and onboard assessments, driving corrective actions and continuous improvement.

People & Workforce

- Lead, develop and support a geographically dispersed expedition workforce.
- Foster a high-performance culture focused on accountability, engagement and professional growth.

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📌 Operations Team Lead (Cairns North)
🏢 Eucalyptus
📍 Cairns North