Complete Dental Coorparoo is seeking a Dental Receptionist to join our friendly team three to four days a week. This is a role that plays a vital part in creating a welcoming and professional experience for our patients. Based in Coorparoo, QLD, you will be the first point of contact for our patients and will be instrumental in ensuring the smooth running of our practice.
What you'll be doing
Greeting patients in a warm and professional manner upon arrival at the practice
Managing patient appointments, scheduling, confirmations and rescheduling as required
Answering telephone enquiries
Processing patient payments and handling financial transactions accurately
Maintaining patient confidentiality and managing patient records in compliance with privacy regulations
Assisting with general practice administration and support to the dental team
Keeping the reception area clean, organised and welcoming
Supporting the dentists with patient flow and operational needs
What we're looking for
Previous experience in a customer service role preferred, no dental experience required as training will be provided
Excellent communication and interpersonal skills with the ability to work effectively with patients and staff
Strong organisational skills with the ability to manage multiple tasks and priorities
Proficiency in using computers
Ability to handle payments and financial transactions with accuracy
A critical thinker with problem-solving skills
A friendly, professional demeanour and genuine passion for patient care
Flexibility and reliability
About us
Complete Dental is a dedicated dental practice committed to delivering high-quality oral healthcare and exceptional patient experiences. Our team is passionate about creating a welcoming environment where patients feel valued and cared for. We pride ourselves on our professional standards, modern facilities and a supportive workplace culture. At Complete Dental, we believe that every team member contributes to our mission of promoting excellent dental health and wellbeing in our community.
What we offer
You will be part of a supportive and collaborative team that values professional development and maintains a positive workplace culture. We provide a friendly work environment where your contributions are appreciated, and you will have the chance to build rewarding relationships with patients and colleagues alike.