About Us:

At Ubank, we empower the digital generation to achieve financial success. Think of us as your daily money companion, offering a unified view of your finances with smart features and real-time insights. Save more, track spending, and achieve home ownership faster with Ubank.

The Why:

The purpose of this role is to drive accountability and governance of key controls, assets, and exception reports to ensure we deliver on our promises to our customers.

Key Responsibilities:

Governance Cadence, Reporting & Forums

- Establish and maintain a forward-looking governance framework & calendar covering all key obligations, reviews, and forums (including investment governance, vendor oversight, collateral reviews, DDO reviews, product and pricing forums).
- Prepare high-quality papers, submissions, and reporting to support governance forums and decision-making.
- Present materials clearly and confidently to stakeholders, ensuring alignment on risks, obligations, and required actions.
- Produce regular reporting that demonstrates compliance with governance requirements, tracks key activities, and provides visibility of risks, issues, and control effectiveness

Product Governance, Obligations & Controls

- Work cross-functionally with Risk, Legal, Compliance, Product, Technology, Digital, and Operations to:
- Identify and document all regulatory and policy obligations across products.
- Design, implement, and maintain effective controls to meet these obligations.

- Maintain product governance artefacts, including documentation, collateral reviews, and Design & Distribution Obligation (DDO) requirements.
- Ensure governance frameworks remain current, effective, and embedded across the product lifecycle.

Monitoring, Risk Management & Issue Resolution

- Lead ongoing Investment Oversight, Vendor Oversight, TMD monitoring and reporting to ensure compliance with DDO & associated Investment product legislation across Investing, and Banking products.




- Proactively identify, manage, and track issues, translating them into explicit findings and treatment plans.
- Partner with remediation teams to deliver both tactical and strategic customer and system remediation.
- Conduct root cause analysis to prevent recurrence and strengthen control effectiveness.
- Monitor customer complaints and feedback to assess control effectiveness and identify improvement opportunities

Stakeholder Management & Influence

- Build strong relationships across a diverse set of stakeholders with competing priorities.
- Communicate trade-offs clearly and influence decisions to achieve compliant and commercially viable outcomes.
- Maintain a calm, considered approach to drive alignment and secure buy-in, even in complex or contentious situations.

Product Improvement & Delivery Execution

- Research, recommend, and deliver product improvements across the digital and technical stack.
- Ensure changes are executed seamlessly end-to-end, including operational readiness and customer experience.
- Deliver outcomes on time and within budget, with solid alignment across product, technology, and operations teams.

Regulatory Change & Compliance Delivery

- Deliver regulatory change initiatives end-to-end, from initial consultation through to execution and ongoing management.
- Translate regulatory requirements (including Responsible Lending and DDO) into product, system, and operational changes.
- Ensure products are fully compliant and operate in line with their intended purpose and customer outcomes.

Your Experience:





- Minimum 6 years product management and development experience, ideally investing and banking products
- Product governance experience in retail Investment structures such as IDPS, MIS, Managed Accounts in Wrap and/or Super environments
- Thorough understanding of licencing, obligations, controls, general & personal advice for retail investment products
- Partner/vendor oversight with board level reporting including due diligence, investment oversight & customer outcomes delivery
- Crystal clear & articulate communication skills, you need to be able to sell it on a page & be able to persuade people with logic and reason to secure buy in from stakeholders.
- Regulatory initiative and product development experience is a must.

Why Ubank?

- Innovation with impact:From meaningful work to amazing benefits, we equip you with the tools and support to drive real change - so your ideasdon’tjust stay ideas, they become impact.
- Collaborative,supportive& fun:We believe innovation is a team sport. It comes from a special kind of culturethat’shighly collaborative and gives people the support they need to thrive.
- Build something great:Ubank is where ambition meets opportunity. Wedon’tjust talk about change - we give you the tools, trust, and support to make it happen.
- Freedom to be yourself:We celebrate individuality and give you the flexibility to work in ways that suit your style. Our hybrid working model lets you balance connection and autonomy.
- Accelerate your Career:With clear paths for career development, your potentialwon’tjust berecognised,it’llbe accelerated.

We acknowledge the Traditional Custodians of our local area.

This Sydney-based permanent role requires Australian or New Zealand citizenship or permanent residency.

We welcome applicantsofall backgrounds, and our Talent team is excited toconnect withyou.

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🏢 UBank
📍 Sydney