We’re looking for an IT Support Trainee to join the Colton IT Support team in Orange. You don’t need an IT qualification.
You’ll be one of the first people our business clients speak to when something goes wrong with their technology in their own company. You’ll answer incoming IT support calls, listen to the problem and ask the right questions, create transparent support tickets for our technical team, help with straightforward IT issues like password resets and account access, help troubleshoot basic problems with computers, printers, monitors and other equipment, learn which issues you can tackle yourself and which ones need an experienced technician.
Pay rate will be Junior rates under the Award (depending on age). After 12 months, you’ll commence the Colton IT Trainee Program to continue developing your technical skills and work towards becoming a Level 1 Technician.