Primary & Community Care Services – Thornleigh NSW

At Primary & Community Care Services (PCCS), we are committed to delivering quality services and making a positive difference in our community.

We are looking for a practical and organised Manager Quality and Corporate Services to help maintain our quality and compliance systems, coordinate audits and reviews, and ensure organisational requirements are met.

Working closely with the senior management and staff, you will support quality service delivery, monitor compliance obligations, follow up improvement actions and coordinate selected corporate functions. This is a hands‑on role suited to someone who enjoys keeping systems organised, identifying gaps and making sure things get done.

What you will do

Maintain quality, compliance, risk and governance registers, policies and procedures.

Monitor regulatory, contractual and accreditation requirements and follow up outstanding actions and deadlines.

Coordinate internal and external audits, quality reviews and accreditation activities.

Track incidents, identified risks, compliance gaps and corrective actions to ensure they are addressed.

Support continuous improvement by reviewing processes and helping implement practical changes.

Prepare quality, compliance and governance reports for management and relevant committees.

Assist managers and staff to understand and follow organisational policies, procedures and compliance requirements.

Coordinate required documentation, evidence and reporting for audits and other external reviews.





Coordinate day-to-day operations related corporate services activities as required

What you will bring

Relevant qualifications in quality, compliance, business, governance or a related field, or equivalent practical experience.

Experience in quality assurance, compliance, audits or risk management, preferably in health, community services or a regulated environment.

An understanding of relevant legislation, standards, contractual obligations and accreditation requirements.

Experience maintaining policies, procedures, registers and compliance documentation.

Strong attention to detail and the ability to follow up actions, resolve issues and meet deadlines.

Good organisational and communication skills, with the ability to work with managers, staff and external providers.

A practical approach to problem-solving and continuous improvement.

Basic understanding of financial controls and reporting, and confidence working with IT systems and external service providers.

The ability to manage competing priorities, work independently and maintain confidentiality.

What’s on offer

Attractive remuneration inclusive of superannuation.

Tax‑free salary packaging of up to $15,900.

Meal and entertainment benefits of up to $2,500.

Generous leave provisions, including 17.5% annual leave loading.

A supportive team workplace.

Access to an Employee Assistance Program.

Opportunities for growth and development.

Employment details

Part‑time, 3–4 days per week, with flexibility.

School‑hours arrangements welcome.

Maximum‑term contract.

Hands‑on role requiring on‑site attendance.

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📌 Manager Quality and Corporate Services (Sydney)
🏢 Primarymmunity Care Services
📍 Sydney