Technical Business Analyst – Energy | Security & Customer Experience

- 6-month contract with likely extensions
- Melbourne CBD | Hybrid working

We’re seeking a Technical Business Analyst to support secure, reliable customer-facing digital solutions for a leading energy organisation.

Working across Product, Engineering, Architecture, Security and Operations, you’ll translate customer journeys and business requirements into detailed technical designs.

What you’ll do

- Analyse customer journeys across websites, mobile apps, portals and connected energy platforms.
- Translate business and security requirements into technical specifications, engineering stories and acceptance criteria.
- Create system diagrams, sequence diagrams, data models, integration designs and API contracts.
- Assess cross-system impacts, dependencies and risks.
- Embed security, privacy, performance and reliability into solution design.
- Support release readiness, complex incident investigations and system improvements.




- Provide technical guidance and support the DevSecOps Lead with governance and delivery priorities.

What you’ll bring

- Strong experience as a Technical Systems Analyst, Technical BA or Solution Designer.
- Energy sector experience involving customer-facing digital platforms.
- Experience translating security requirements into system changes, such as identity and access, authentication, privacy or secure API integrations.
- Hands-on experience producing technical designs, specifications and diagrams.
- Solid understanding of APIs, integrations, data flows and system dependencies.
- Experience supporting Agile delivery, production services and releases.
- Confidence influencing technical decisions and working across business and engineering teams.

Contact Umbrella Club for a confidential discussion. Or call Dylan on (phone hidden).

📌 Technical Business Analyst (Melbourne)
🏢 Umbrella Club
📍 Melbourne