The Change Analyst supports the planning, coordination and evaluation of change management activities across nationally significant digital health programs and projects. Working under limited direction, the role partners with program and project teams, business areas and external stakeholders to assess change impacts, support stakeholder engagement, monitor readiness and adoption outcomes, and contribute to the successful implementation of new systems, processes and ways of working. The position provides evidence-based insights, supports change planning and communications activities, and helps ensure stakeholders are informed, prepared and supported throughout the change journey

The key duties of the position include:

- Demonstrated experience supporting the planning, delivery and evaluation of change management activities, including change planning, stakeholder engagement, communications, readiness and adoption initiatives.
- Proven ability to undertake change impact assessments, stakeholder analysis and readiness assessments to support successful implementation outcomes.
- Robust analytical skills with experience interpreting data, stakeholder feedback and performance information to support decision-making and continuous improvement.
- Excellent stakeholder engagement and relationship management skills, with the ability to collaborate effectively across internal and external stakeholder groups.
- Strong organisational and coordination skills, including the ability to manage competing priorities, track progress and deliver outcomes within agreed timeframes
- Well-developed written and verbal communication skills, including experience preparing reports, briefings, presentations and stakeholder engagement materials.
- Sound judgement and problem-solving capability, with the ability to identify risks, issues and barriers to adoption and contribute to practical solutions. [
- Experience supporting large-scale transformation, digital delivery,



implementation or organisational change initiatives within government or complex environments.
- Knowledge of change management methodologies, frameworks and tools, with relevant qualifications or certifications being highly regarded.
- Experience monitoring implementation progress, readiness, adoption outcomes and benefits realisation using reporting tools, surveys or performance measures

Eligibility

Australian citizenship is a mandatory eligibility requirement. Candidates must be able to obtain and maintain both a national police clearance and a Baseline security clearance, with the capacity to attain a higher-level clearance if required by the Agency.

Notes

Please submit your resume and a cover letter (1 page maximum) addressing the requirements outlined above and in the candidate pack.

To learn more about the Agency, our employee benefits, and what our people have to say about working with us, visit our Careers page.

For queries relating to the application process, please contact the Talent Acquisition team at *******@digitalhealth.gov.au. For position-specific enquiries, please refer to the contact details provided in the candidate pack.

Artificial Intelligence (AI) may be used to support parts of our recruitment process, such as refining recruitment materials, and transcribing and summarising recorded interviews, however all hiring decisions are made by people, with AI used ethically, responsibly, transparently and in accordance with privacy requirements.

Getting to know the Australian Digital Health Agency

Tasked with improving health outcomes for Australians through the delivery of digital healthcare systems and the national digital health strategy, the Australian Digital Health Agency (the Agency) commenced operations on 1 July 2016. The Agency is responsible for national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety. Our focus is on putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them

📌 Change Analyst (Sydney)
🏢 Australian Digital Health Agency
📍 Sydney