We're looking for someone who enjoys working with people, takes pride in being organised, and wants to be part of a growing business.
Based in our Nowra office, you'll be the first person our clients meet and one of the most important members of our local team. From welcoming clients and coordinating appointments through to helping keep the office running smoothly, you'll play a key role in creating a positive experience for both our clients and our team.
This is a genuine dual role combining reception, administration and office support. No two days are quite the same.
You'll enjoy the close-knit atmosphere of a small South Coast office while being backed by the systems, support and career opportunities of a larger, established financial services business. As we continue to grow, so too can your role.
About Smart Financial
Smart Financial is a privately owned financial advice, lending and accounting group servicing clients across Australia.
Our focus is simple:
- Deliver exceptional client outcomes
- Build long-term client relationships
- Develop great people
- Create career pathways within the business
We invest heavily in technology, training and professional development and pride ourselves on maintaining a supportive, workplace culture.
What's in it for you?
✅ Young, energetic and supportive team
✅ Full training provided with documented processes and procedures
✅ Small local office with the support of an experienced head office team
✅ High levels of client interaction and relationship building
✅ Variety across reception, administration and office coordination
✅ Monday to Friday, 9am-5pm
✅ Free all-day on-site parking
✅ Prospect to grow your responsibilities as the business expands
What You'll Be Doing
- Welcoming clients and visitors to the office
- Answering phones and directing enquiries
- Coordinating appointments and managing calendars
- Assisting with client onboarding and documentation
- Supporting advisers and administration staff
- Processing invoices and maintaining records
- Ordering office supplies and managing office requirements
- Helping ensure every client interaction is professional and welcoming
About You
We're less concerned about whether you've worked in financial services before and more interested in finding someone who:
- Loves working with people
- Takes initiative
- Is naturally organised
- Enjoys variety in their day
- Communicates professionally and confidently
- Has strong attention to detail
- Wants to learn and develop
Experience in administration, reception, customer service or hospitality will be highly regarded.