Technical Support Manager: Enterprise (Melbourne)

Technical Support Manager: Enterprise (Melbourne)

22 Oct
|
SOTI
|
Melbourne

22 Oct

SOTI

Melbourne

SOTI Inc in Australia is seeking a Manager, Technical Support to lead and develop a high-performing team of L1–L3 engineers, ensuring exceptional customer experience and SLA adherence. You will drive incident management, process improvements, and cross-functional collaboration with Sales, Product, and Engineering, while coaching staff to resolve complex technical challenges. This is a leadership role with ANZ alignment and opportunities for growth.

📌 Technical Support Manager: Enterprise (Melbourne)
🏢 SOTI
📍 Melbourne

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