Administration Officer
- Reception Job No: STAAOR2621996

Location:
Tallebudgera Administration Officer – Reception This position requires an experienced Administration Officer to manage front‑of‑office tasks and be the first point of contact for residents, families, and visitors.

Location:
St Andrews Aged Care, Tallebudgera, QLD Employment Type: Part time
- 28hrs/fortnight Remuneration: $30.58 ph + Super + Salary Packaging + Staff Discounts & Perks

About The Role
This role is more than admin, it’s about being the first smile, first hello, and first point of support for residents, families, and visitors in our reception. We’re looking for someone who enjoys being at the centre of things, keeping the front office running smoothly while creating a welcoming and organised environment. What You’ll Be Doing (day to day):
- First point of contact for residents, families, visitors and contractors, delivering friendly and professional customer service.
- Manage incoming calls, emails and enquiries, directing requests to the appropriate departments.
- Provide reception, visitor management and administrative support to ensure the smooth day-to-day operation of the service.
- Maintain accurate records, data entry, filing systems and confidential documentation.
- Assist with admissions, bookings, appointments and general service administration.
- Support accounts administration, including invoice processing and supplier enquiries.
- Coordinate mail distribution, service communications and office correspondence.
- Assist with rostering, record maintenance and audit administration support.
- Monitor and order stationery and office supplies to maintain stock levels.
- Build positive relationships with residents, families and stakeholders while promoting a welcoming environment. What Makes You a Great Fit:




- You enjoy working with people and creating a positive first impression
- Strong organisation and attention to detail
- Comfortable managing multiple tasks in a busy front office
- Confident with phone calls, admin systems, and general office tasks
- A team player who can also work independently Why You’ll Love Working With Us:
- Salary PackagingBenefits:take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts:on Health Cover, Energy, Appliances, Holidays, and more.
- Employee Assistance Programfor wellbeing support.
- Fitness Passport:Stay active with discounted gym memberships for you and your family.
- Ongoing Training & Developmentopportunities to grow your career
- Consistent, family-friendly hours – no weekends
- A role with purpose – you’re part of residents’ everyday experience

About Us
Lutheran Services is a not-for-profit organisation with a proud 90-year history of providing exceptional care and support to communities across Queensland. With 12 residential aged care facilities, we are dedicated to enhancing the quality of life for our residents while upholding our values kindness, integrity, empowerment and innovation. Part of Lutheran Services, St Andrews Aged Carein Tallebudgera is a warm and welcoming community, focused dignity, connection, and high-quality care to our residents. We draw on our rich Lutheran tradition of caring for everyone
- the individual,



family and the community. We support older people, young people and their families, people living with a disability or mental illness, and families experiencing domestic violence and hardship. We are committed to providing safe, respectful and inclusive environments where our staff, residents, clients, children and young people are protected from harm. Safeguarding children is everyone's responsibility, and we promote a culture where the safety, wellbeing and rights of children are always a priority. Together with the congregations that founded us, we've been serving Queenslanders since 1935. We are a not-for-profit organisation with more than 2,200 dedicated people, working across more than 20 sites from South-East to Central Queensland. Privacy Acknowledgment I certify the information I have provided is an accurate account of my work history and qualifications and understand that false/misleading/non-disclosure of information may be cause for rejection or if appointed termination of employment. Yes I agree to the privacy statement
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📌 Administration Officer (City of Gold Coast)
🏢 Lutheran Services
📍 City of Gold Coast