- Join a high-profile Federal Government digital transformation program!

- 12-month contract with the view to be extended!

- Multiple locations across Australia with hybrid working arrangements!

A high-profile Federal Government Department is seeking an experienced Senior User Researcher / User Research Designer to support the design and delivery of user-centred digital products and services. You will work across UX research, human-centred design, usability testing and accessibility , delivering actionable insights that improve digital experiences and inform strategic design decisions. The successful Senior User Researcher will be offered an initial 12-month contract with the view to be extended , based in QLD, ACT, VIC, NSW, NT, SA or TAS , with hybrid working arrangements.

The successful Senior User Researcher will be responsible for, but not limited to:

- Plan and conduct qualitative and quantitative user research , including interviews, surveys and contextual research.

- Lead usability testing of digital services, concepts and prototypes to identify user needs and opportunities.





- Analyse research findings and translate complex insights into actionable recommendations for product and design teams.

- Develop personas, journey maps, research reports and other research artefacts while supporting accessible and inclusive design.

The successful Senior User Researcher will have experience in the following:

- User research and human-centred design across digital products and services.

- Qualitative and quantitative research methods , usability testing and research synthesis.

- Accessibility, inclusive research practices and ethical research considerations .

- Communicating research insights and collaborating with UX/UI designers, product owners and multidisciplinary Agile teams .

This is a fantastic chance for an experienced Senior User Researcher to contribute to meaningful digital services, improve accessibility and deliver better user experiences while securing a long-term Federal Government contract. If you have the required skills and experience, APPLY NOW. Please forward your application to ******************* , quoting reference number LH0120 . For more opportunities, visit ****************** .

📌 Senior User Researcher - UX Research, Human-Centred Design, Accessibility - Fed Govt! (Australian Capital Territory)
🏢 HiTech Group
📍 Australian Capital Territory