Reporting to the Team Leader, Recovery Housing and Community Access, you will be responsible for:
- Managing referrals and eligibility screening across mental health programs.
- Conducting intake, psychosocial and risk assessments.
- Coordinating participant onboarding and service allocation.
- Supporting participants to access health, mental health, housing and community services.
- Building and maintaining effective relationships with referral partners and stakeholders.
- Maintaining accurate records, reporting data, and ensuring compliance with program requirements.
- Undertaking outreach-based intake assessments in homes, hospitals, community settings and WCS offices.
About You:
To be successful in this role, you will bring:
- Certificate IV in Mental Health, Community Services or a related discipline.
- Experience coordinating referrals, intake and assessment within mental health, health or community services.
- Demonstrated experience conducting psychosocial and risk assessments.
- Knowledge of recovery-oriented, person-centred and trauma-informed practice.
- Understanding of suicide prevention, suicide risk assessment and crisis response principles.
- Solid stakeholder engagement, communication and relationship management skills.
- Excellent administrative, organisational and data management capabilities.
- Ability to manage competing priorities and work effectively both independently and within a team.
📌 Referral & Intake Coordinator - Community Mental Health Programs (Australian Capital Territory)
🏢 Woden Community Service
📍 Australian Capital Territory
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