Optus is seeking a Major Incident Manager to own end-to-end facilitation of Priority 1/2 and high-risk incidents across the network. You will restore services within SLA, coordinating across technical and management teams, and keep executives informed during high-impact events. This 24/7 on-site role at Macquarie Park requires robust leadership, ITIL experience, and a proven ability to manage multi-vendor environments while driving continuous improvement in incident response and service
📌 24/7 Major Incident Lead (Sydney)
🏢 Singtel Group
📍 Sydney
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