Optus is seeking a Quality Assurance Remediation Lead to design and lead the end-to-end QA framework for customer remediation programs. You will serve as the primary QA partner to Remediation, delivering independent risk-based assurance, insights, and governance across regulatory and operational standards. In this 12-month fixed-term role, you will collaborate with Operations, Compliance, Legal, Risk, Internal Audit and other stakeholders to drive improvements and ensure customer outcomes meet
📌 12-Month QA Remediation Lead: Quality (Sydney)
🏢 Singtel Group
📍 Sydney
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