The Club Manager is a key leader within the Next Level Fitness network and is responsible for the overall leadership, performance, presentation and daily operations of their assigned club. This includes driving membership growth and maintaining high retention, financial and operational oversight, implementing club operational policy and ensuring the club delivers exceptional customers service and a positive member experience. The Club manager must ensure the club operates safely, efficiently, in alignment with organisational standards and is compliant with operational requirements. The role also includes multi-site operational support as required by regional management.

Key responsibilities

Drive membership sales, retention and performance targets

Oversee operations, safety, compliance and club presentation

Manage rosters, team training and development

Manage budgets, reporting and administration

Build a positive, accountable team culture

About you

You are an experienced fitness leader who can oversee a high-performing club, drives growth, inspires and motivates your team and delivers an outstanding member experience. You bring:

Robust leadership, people management and coaching skills

Great communicator (both verbal and written)

Proven ability to manage operations, teams and budgets

High level of organisation and attention to detail

Ability to manage competing priorities and work autonomously

Confident decision‑making and problem‑solving

Professional, approachable, and member‑focused





Able to engage and inspire a diverse team and build a positive team culture

Commitment to values-based and ethical conduct

Desired qualifications

Certificate III/IV in Fitness (preferred but not mandatory)

Current First Aid & CPR certification

Competitive salary and performance incentives

Supportive, member-focused culture

Free gym membership and staff training

About us

Next Level Fitness is a family-owned franchise of health and fitness gyms established in 2008. With four locations in Melbourne, we have built more than just training facilities — we have built a community of passionate experts and driven individuals. From bodybuilding, powerlifting, and strongman to physiotherapy, martial arts (available at our Clayton gym), and qualified sports nutrition coaching, our team is united by one goal: to support, educate, and elevate every member who walks through our doors.

We pride ourselves on giving a personalised and exceptional wellness experience. Our facilities feature quality exercise equipment, holistic health and fitness services, expert advice and demonstrated results in helping clients push beyond what they thought possible and strive for greater strength, confidence, and self-belief.

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📌 Fitness Club Manager: Drive Growth & Member Experience (Melbourne)
🏢 Next Level Fitness
📍 Melbourne