Field Services Technician - Wollongong and South Coast

IGT (International Game Technology) – Wollongong NSW

Our Australia HQ is in Sydney, but we have a team of Field Services Technicians based in NSW, VIC, ACT, QLD and SA for our customers. Currently, we are on the lookout for a dedicated and committed Field Services Technician based in Wollongong and South Coast to join our close-knit team. In this role, you will work with a team of other Field Service Technicians and external contractors to triage service requests. These range from product installation, service maintenance and ensuring optimal performance of our Cash Redemption Terminal (CRT) machines. It fits someone with a passion for fixing and repairing machinery - getting to the root cause, solving the problem and making it right.

Key responsibilities include:

Act as the technical interface with customers

Coordinate and perform product installations and maintenance

Respond to both email and phone request for support

Provide feedback to Team Lead on product performance

Liaise and support any assigned service contractors with your region

About You





A valid Driver's Licence is an inherent requirement of the role as work is performed onsite at client's premises

Willingness to obtain necessary licence as required (the company will assist with application)

At least 3 years field service experience including the handling of technical queries from the field

Available to travel local, regional and sometimes interstate

Positive understanding of electro-mechanical systems and computing environments

Professional presentation - appearance and communication skills

Experience with hand and power tools, or experience in a similar role

Ability to follow Work Health and Safety standards, protocols and guidelines

You will be trained and be equipped will all necessary tools and parts before you hit the road. If you enjoy the autonomy and variety this role brings and want the opportunity to become an expert on these machines, please apply today!

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📌 Field Service Technician – Cash Terminal Expert, Wollongong (City of Wollongong)
🏢 Igt (International Game Technology)
📍 City of Wollongong