Accounts Receivable Specialist

Sydney, CBD | Legal Services | Full-Time

Important parts

- $90,000 - $100,000 + Super
- Permanent full-time position
- Established logistics and freight forwarding environment
- Broad AP & AR responsibilities
- Supportive team culture
- Immediate start available

What you will be required to do

- Process supplier invoices relating to freight, transport and logistics operations
- Raise and issue customer invoices accurately and within required deadlines
- Match supplier costs against shipments, jobs and supporting documentation
- Manage Accounts Payable functions including payment preparation and processing
- Manage Accounts Receivable activities including payment allocation and collections
- Monitor outstanding debtors and follow up overdue accounts
- Perform supplier statement reconciliations and resolve discrepancies
- Complete customer account reconciliations
- Process credit notes, invoice adjustments and account corrections
- Investigate billing and invoice discrepancies
- Maintain accurate financial records within CargoWise
- Liaise with customers, suppliers and internal operations teams regarding account queries
- Assist with month‑end activities including accruals and reconciliations
- Ensure all invoices, charges and costs are accurately captured and allocated

To be successful in the role you will

- Have previous experience in an Accounts Payable, Accounts Receivable or Accounts Officer position
- Have hands‑on CargoWise experience (essential)
- Have experience within the freight forwarding, logistics or transport industry
- Be confident managing both AP and AR responsibilities
- Have strong reconciliation and invoicing experience
- Possess excellent attention to detail and accuracy
- Have strong communication and stakeholder management skills
- Be able to work independently and manage competing priorities
- Have sound Microsoft Excel skills

What's on offer for you

- Competitive salary package of $90,000 - $100,000 + Super
- Reliable long‑term career opportunity
- Friendly and collaborative team environment
- Exposure to all facets of AP and AR




- Opportunity to work for a respected logistics business
- Ongoing support and development

About Synergie Australia

At Synergie, we put people first. Backed by an international network and local expertise, we connect exceptional talent with outstanding employers. We pride ourselves on building strong relationships and delivering recruitment solutions that create long‑term success for both clients and candidates.

Key Responsibilities

- Oversee and support a team of 2 offshore Accounts Receivable staff
- Manage end‑to‑end AR processes including billing, collections and credit control
- Partner closely with the Accounts Payable team to streamline workflows
- Deliver excellent customer service to clients and internal stakeholders
- Proactively manage outstanding debts and resolve billing queries
- Review and refine processes, policies and procedure manuals
- Identify and implement process improvements and efficiencies
- Ensure accuracy, compliance and timely reporting

About You

- Proven experience in Accounts Receivable
- Experience supervising or mentoring staff (including remote teams)
- Strong understanding of billing, credit and collections
- Excellent communication and customer service skills
- Proactive, confident and solutions‑focused
- High attention to detail with a continuous improvement mindset
- Ability to collaborate effectively across finance teams

Daily Accounts Receivable Operations

- Monitor daily payment reports for failed, declined, or overdue payments
- Contact customers via phone, email, and SMS to resolve outstanding balances quickly
- Maintain accurate AR ageing, a live payments tracker, and clean customer accounts
- Issue invoices accurately and on time
- Reconcile incoming payments and ensure all data is valid and up to date





Collections, Delinquency & Recovery

- Manage overdue accounts with a balance of empathy and firmness
- Apply Holloway’s payment policy consistently, including placing accounts on hold
- Work with external debt recovery partners to escalate accounts that cannot be resolved internally
- Escalate high‑risk or complex matters to management, supported by clear, well‑prepared reports
- Initiate customer exit procedures when payment obligations are not met
- Resolve billing queries and disputes quickly and professionally
- Communicate clearly and calmly with customers, even in difficult conversations
- Collaborate with internal teams to ensure accurate information and smooth workflows
- Prepare weekly overdue reports and contribute to cash flow visibility
- Maintain accurate system data to ensure reporting is reliable and actionable
- Identify process gaps and recommend improvements to reduce delinquency
- Bring proactive, innovative ideas to strengthen the AR and recovery process
- Support month‑end tasks and audits as required

Skills & Qualifications

- Previous experience in Accounts Receivable, Collections, or Credit Control
- Strong communication skills with a professional, confident phone manner
- Ability to handle difficult conversations with empathy while staying firm
- Highly organised, hard‑working, and reliable
- Proactive, creative, and comfortable improving processes
- Strong attention to detail and excellent time management
- Comfortable in a high‑volume, fast‑paced environment
- Resilient, dynamic, and team‑focused

What We Offer

- Stable, full-time role within a growing business
- Supportive team and collaborative work environment
- Opportunity to make a meaningful impact on cash flow and processes
- Career progression opportunities in a dynamic industry
- Competitive salary package

Why Join Us

At Holloway Transport, we value practical thinkers who get things done. You’ll be part of a dynamic team that keeps Australia moving, one truck, one module, one container, one job at a time.

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