We're hiring for Customer Support Travel Consultants with My Cruises, part of the Ignite Travel Group. Join a team of CLIA-accredited cruise experts and explore the world while helping customers create unforgettable travel experiences. Set sail on an exciting career adventure with the My Cruises/Ignite Travel Cruise Academy We're on the lookout for enthusiastic individuals to join our cruise division. You don't need prior experience in the travel industry, just a knack for hitting sales targets, stellar customer service skills, and a passion for all things cruise-related. Successful candidates will embark on a fully paid training journey, learning from the country's top cruise experts in an interactive, fast-paced environment. Upon completion, participants will become a Fully Accredited Cruise Consultant with a guaranteed full-time position and future career opportunities within the My Cruises team. As a Cruise Expert, you'll get to experience cruising first-hand. Plus, you'll enjoy exclusive travel discounts, monthly recognition programs, access to health consultants and financial advisors, and a beautiful beachfront office in Broadbeach. Who you are...
• Exceptional multitasking ability, with the ability to juggle priorities to meet deadlines and customer expectations
• Competent level of proficiency in the Microsoft Office suite or similar programs
• You value the importance of developing strong relationships
• Experience working in a fast-paced environment
• Experience travelling overseas is ideal Your awesome extras... ? OTE $100K + Super ? See the World




- Industry travel discounts ??‍♀️ Award-Winning Culture
- Our people genuinely love what they do and who they work with ? Backed by Flight Centre Travel Group Australia, a certified Outstanding Place to Work® (ANZ) ?? Diverse & Inclusive
- We're an Equal Opportunity Employer and encourage applications from individuals from diverse cultural and ethnic backgrounds ? Learn & Grow
- Tailored Learning & Development pathways, including in-depth cruise product training ? Exclusive Staff Benefits
- Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan ? Endless Career Opportunities
- Grow your career across our global network; we proudly promote from within ? Health & Wellbeing
- Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives ? Mental Health Support
- Employee Assistance Program available for you and your family ? Social & Industry Events
- Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026) ?? Giving Back
- Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving ? Sustainability at the Helm
- We're committed to protecting the oceans and the future of cruising through responsible and sustainable practices #LI-KP1 #IGNT #LI-Onsite If you're ready to set sail on a rewarding career and make a difference in travelers' lives, apply now Your adventure awaits * Please advise your leader before applying *

📌 Customer Support Travel Consultant (Australia)
🏢 Flight Centre
📍 Australia