What We’re Looking For:
Are you adept at managing enterprise accounts and catering to SaaS clientele? If so, we're actively seeking professionals like you to join our agile team. As an Regional Enterprise Account Executive you’ll be instrumental in managing, renewing, and fueling growth for our esteemed accounts, playing a pivotal role in nurturing existing client relationships and unlocking their maximum potential.

At Meltwater, we offer more than just a job- it's a pathway to personal and professional growth. Immerse yourself in an environment that fosters skill development, encourages mentorship, and champions inclusive leadership practices. Collaborate with seasoned account managers and resilient leaders committed to nurturing your journey of growth.

Join our team and become part of a diverse community that values your unique contributions and propels you toward realising your fullest potential. Together, let's embark on this exhilarating journey and redefine the realm of customer success.

What You'll Do:

- Lead the management, renewal, and growth initiatives within assigned accounts following the transition from the Enterprise Net New logo team.
- Collaborate closely with Renewals Representatives to ensure robust account retention and facilitate negotiation of pricing terms.
- Craft customized account plans and strategies to bolster customer retention and propel account expansion.
- Identify and capitalize on expansion opportunities within accounts, including upselling and cross-selling endeavors.
- Foster collaboration with the Customer Success team to stimulate engagement and utilization of our solutions.
- Cultivate and nurture strong relationships with key accounts, driving engagement and fostering satisfaction.




- Monitor customer usage patterns to inform renewal strategies and product expansion initiatives.
- Execute proactive sales tactics to mitigate competitive threats during renewal processes.

What You’ll Bring:

- A Bachelor's degree or higher is preferred for this role.
- A minimum of 4 years of account management experience is essential for this role with demonstrated expertise in account management, growth, and renewals, ideally within the software or SaaS sector.
- Strong strategic thinking and execution capabilities, with a dedicated focus on enhancing customer retention and fostering growth.
- Proven ability to formulate and execute effective account plans and strategies that align with customer objectives.
- Ability to exhibit a proactive approach in identifying and capitalizing on expansion opportunities within existing accounts.
- A collaborative mindset to effectively engage with the Client Success and Renewals teams, ensuring mutual success.
- Exceptional communication skills to establish and nurture robust customer relationships.
- Results-driven orientation, with a relentless pursuit of achieving growth targets and ensuring customer satisfaction.
- Excellent written and verbal communication skills in English.
- Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.




- The ability to legally work in the country of hire is required for this position.

What We Offer:

- Enjoy flexible paid time off options for enhanced work-life balance.
- Gym & wellness allowance through our partnership with ClassPass.
- Community Outreach Days get involved & undertake charity work or volunteer as paid days off, based on employee tenure.
- Employee assistance programs cover mental health, legal, financial, wellness, and behaviour areas to ensure your overall well-being.
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Benefit from our family leave program, which grows with your tenure at Meltwater.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

When You’ll Join

2025

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do - from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products - and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries aro

📌 Senior Enterprise Account Manager (Melbourne)
🏢 Meltwater
📍 Melbourne