Australian-founded in 2007, Eziway is a growing salary packaging provider with nearly 120 people partnering with 500+ employer groups across every state. Our people aren't just employees — they're the reason we succeed.

The Role

This is a detail-driven, process-focused role sitting within our Salary Packaging Operations team. As Payments & Cards Officer, you'll keep the daily rhythm of Eziway's payment processing and card management running smoothly — accurately, on time, every time. If you're someone who takes pride in precision and thrives in a structured environment, this role is for you.

How You'll Work

Reporting to the Salary Packaging Manager, you'll work closely across:

Cards Team

Day-to-day card operations, cancellations, exceptions and card stock management

Salary Packaging

Payment processing, reconciliation and resolving discrepancies

IT & Software

System queries, card provider ticketing and troubleshooting

Clients & Employers

Responding to payment and card enquiries within 24 hours

What You'll Own

A defined set of daily and ongoing responsibilities — real ownership from day one.

Daily Payments

Process employer deposits, payment batches and bank reconciliation before midday

Card Management

Cancellations, exceptions,



reactivations and malfunctions end-to-end

Card Stock

Monitor stock, order renewals and track dispatch via Australia Post

Superannuation & Novated

Generate super files and process weekly novated lease finance payments

EML Disbursement

Monitor the account, resolve issues and run balance reports

Client Enquiries

Respond to payment and card queries by phone and email within 24 hours

What We're Looking For

Experience in an administration, payments or accounts role

Strong attention to detail with accurate data entry and reconciliation skills

Confident communicator, comfortable handling client and employer queries professionally

Highly organised with the ability to juggle multiple tasks to tight daily deadlines

Proficient in Microsoft Office Suite with strong numerical skills

What's in it for you

A 35 hour week, 9-5 - because your time outside work matters too

Work close to home, skip the city traffic

Free onsite parking, one less thing to think about

A team that actually feels like a team

Genuine growth opportunities in a business that's still scaling

Access to an Employee Assistance Program

📌 Payments and Cards Officer (Melbourne)
🏢 Nameless
📍 Melbourne