The Department of Government Services (DGS) wasestablishedon 1 January 2023 to improveeveryone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and localgovernment as well as streamlining our corporate and procurement services.
Reporting to the RTS Operations Manager, Regulatory Advisers are responsible for timely and accurate processing of applications and other processes, particularly those more complex in nature, in line with statutory requirements for various licensing and registration schemes administered by CAV. Regulatory Advisers also provide information to clients both verbally and in writing and accurately record information in CAV’s licensing and registration databases.
Key Accountabilities
- Actively contribute to the RTS’ integrated compliance approach, responding as appropriate to complaints, financial statements and correspondence.
- Demonstrate high-level understanding of financial reports and/ or organisational structures in corporations and community groups.
- Prepare reports, briefs and correspondence on complex issues which impact the RTS and Consumer Affairs Victoria.
- Assist with the assessment and analysis of complex issues associated with the various Licence and Registration sectors.
- Apply complex legislative requirements and operational policies and procedures for Licensing and Registration schemes.
- Manage records and database workflows in accordance with RTS operational policy and departmental records management policies, procedures and business rules.
- Convey specialist concepts to clients, staff and stakeholders regarding Registration and Licensing scheme legislation and business rules.
- Manage projects in relation to emerging issues and branch wide process improvements.
Mandatory requirements
- A degree or significant experience in business, accounting, Continuous Professional Development (CPD) auditing and/or law is highly desirable.
Technical expertise
- Experience in applying legislation and operational policy to complex service delivery scenarios.
This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.
Other relevant information
To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal chance workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.
Applications close Sunday 8 November 2026 at 11.59pm
📌 Regulatory Adviser (Melbourne)
🏢 Victorian Government
📍 Melbourne
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