Social, Community, Home Care & Disability Services Award - Level 7

Operations Manager, Youth Pathways

About Us

We are a growing and innovative social enterprise supporting around 10,000 South Australians each year through housing and community services. Seeking opportunities to build positive pathways and connected thriving communities, we are one of the few South Australian organisations offering an integrated model of housing and support. Together, we are committed to effecting long-term positive change for those we work with and the communities we work in.

Together, we are improving lives and building robust, resilient, and connected communities.

Shape the Future of Youth Pathways

As the Operations Manager, Youth Pathways, you will provide strategic and operational leadership across Junction's Supported Independent Living Service (SILS) and Stability Post Care (SPC) programs. Leading a team of Youth Pathways Coordinators and Coaches, you will play a critical role in ensuring young people transitioning from care, and those experiencing or at risk of homelessness, receive high-quality support, safe housing pathways and opportunities to thrive.

Supporting services across metropolitan Adelaide, this role provides leadership and oversight across all Youth Pathways regions. The position is primarily based at our Tonsley and Salisbury locations, including Junction's Tiny Homes Campuses, and requires regular travel between sites to support staff, young people and service outcomes.

Working closely with the Executive Manager Child, Family & Community Services, Department for Child Protection (DCP), Housing & Place teams, and key external stakeholders,



you will champion Junction's unique place-first approach and drive positive outcomes for young people across both campus and community settings.

This is more than a leadership role. It's an opportunity to:

- Lead creative youth housing and support services: Oversee the operation, expansion and continuous improvement of the Youth Pathways program, ensuring services deliver high-quality outcomes, remain compliant, and respond to the evolving needs of young people.
- Drive placement matching and successful transitions: Lead referral, readiness assessment and matching processes, working closely with young people, DCP, Housing & Place and Aboriginal Cultural Advisors to ensure the right young people are connected to the right housing opportunities.
- Develop people and build capability: Provide leadership, supervision and professional development to Youth Pathways Coordinators and teams, fostering a reflective, high-performing and values-driven culture.
- Strengthen partnerships and influence outcomes: Build solid relationships with government, community and Aboriginal Community Controlled Organisations, leading operational partnerships and advocating for positive outcomes for young people.
- Champion quality, safeguarding and continuous improvement: Lead risk management, child safeguarding responses,



quality improvement initiatives and service development opportunities that strengthen Junction's impact and future growth.

We're looking for a passionate and experienced leader who combines strong operational management capability with a commitment to trauma-responsive practice, youth development and social justice. If you're motivated by creating sustainable pathways to independence for young people, we'd love to hear from you.

What We Offer:

- Generous salary sacrifice benefits
- A You are Amazing Day – an extra day of paid leave to spend however you want
- A NAIDOC Day - an extra day of paid leave to attend NAIDOC celebrations
- A supportive, flexible work environment with paid parental leave and a robust focus on staff wellbeing
- Access to wholesale prices on selected products at Harvey Norman
- Access To Corporate Health Insurance and Annual Flu Vaccinations

Our Ideal Candidate:

We are seeking a highly capable professional who:

- Has demonstrated leadership experience managing teams and delivering services for young people experiencing vulnerability, homelessness, out-of-home care, or complex life circumstances.
- Possesses strong stakeholder engagement skills and can build effective relationships with government agencies, community partners and internal teams.
- Has experience leading workforce development, supervision, coaching and reflective practice.
- Demonstrates strong operational, financial and resource management capability, including workforce planning and budget oversight.
- Has a sound understanding of trauma-responsive practice, youth development and strengths-based coaching approaches.
- Understands the child protection, homelessness and youth se

📌 Operations Manager, Youth Pathways (Adelaide)
🏢 Junction Australia
📍 Adelaide